Fuel Services Analyst – Overnight Shift - Remote Work Opportunity with Leading Convenience Retail and Petroleum Technology Solutions

Join the Team that's Revolutionizing Convenience Retail and Petroleum Industries

Are you ready to make a real impact in a dynamic and innovative industry? PDI Technologies, a global leader in convenience retail and petroleum technology solutions, is seeking a highly skilled and motivated Fuel Services Analyst to join our team remotely. As a Fuel Services Analyst, you will play a critical role in supporting the management and optimization of clients' fuel supply chains, driving growth, and operational efficiency. This is an exciting opportunity to work with a cutting-edge technology company that empowers businesses to increase productivity, make informed decisions, and engage faster with customers.

About PDI Technologies

At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with innovative technology solutions that drive growth and operational efficiency. Our mission is to "Connect Convenience" across the globe, providing businesses with unmatched real-time market intelligence, loyalty programs, and shopper insights. We're a global team committed to excellence, collaboration, and driving real impact. We value diversity, integrity, and growth, and we're excited to welcome a new team member who shares our passion for innovation and customer satisfaction.

Role Overview

The Fuel Services Analyst supports the management and optimization of clients' fuel supply chains by tracking procurement, monitoring inventories, analyzing fuel usage, and coordinating deliveries. This role involves collaborating with internal teams and vendors, generating reports, providing insights, and managing customer communications. As a Fuel Services Analyst, you will participate in an on-call rotation, requiring attention to detail, learning, and excellent communication skills.

Key Responsibilities

• Customer Service and Support: Assist customers with service inquiries, troubleshooting, and issue resolution, escalating complex problems as necessary.
• On-Call Rotation: Participate in an on-call rotation for nights and weekends, responding promptly to issue escalations and providing necessary managerial approvals.
• Business Transactions and Reporting: Review and record business transactions for assigned accounts, ensuring adherence to customer requirements, and prepare routine written communications and reports following detailed instructions.
• Data Management: Extract and input relevant data into spreadsheets or standard formats, ensuring accuracy and attention to detail.
• Technical Skills Development: Develop and maintain technical skills through training, coaching, and development planning activities.
• Quality Standards: Follow mandatory procedures to ensure work meets required quality standards.

Qualifications

Essential Qualifications

• Education: High School or General Education/Equivalency Diploma/GED certificate.
• Analytical and Communication Skills: Strong analytical and communication skills, with the ability to work in a fast-paced environment.
• Attention to Detail: High level of attention to detail, with the ability to accurately record and analyze data.

Preferred Qualifications

• Convenience Store or Retail Experience: Convenience store or retail experience is a plus, but not required.
• Technical Skills: Familiarity with office software, including spreadsheets and reporting tools.

What We Offer

Compensation and Benefits

We offer a competitive salary package, commensurate with experience, ranging from $16 to $18 an hour. Our benefits program is designed to support and care for you and your family throughout your life and career, including:

• Competitive Salary: A market-competitive salary package.
• Market-Competitive Benefits: A comprehensive benefits program, including medical, dental, and vision coverage.
• Quarterly Perks Program: A quarterly perks program, offering rewards and recognition.
• Time Off: Ample time off and flexible working arrangements, including hybrid working arrangements where appropriate.

Career Growth and Learning Opportunities

At PDI Technologies, we're committed to the growth and development of our team members. We offer:

• Continuous Learning: Access to continuous learning and professional certifications.
• Leadership Development: Leadership development opportunities and career growth paths.
• Professional Certifications: Support for professional certifications and industry-recognized credentials.

Work Environment and Culture

Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all. We encourage a good work-life balance and offer flexible working arrangements, including remote work opportunities.

How to Apply

If you're a motivated individual ready to contribute to a thriving team, we encourage you to apply now! Please submit your application through our website:

We look forward to reviewing your application and discussing this exciting opportunity further.