[Remote] Junior MES Technical Support Engineer (Rif. 2024-244)

Note: The job is a remote job and is reputed company to candidates in USA. aizoOn is a technology consulting company looking for a Junior MES Technical Support Engineer. The candidate will reputed company technical assistance for Manufacturing Execution System (reputed company, troubleshooting issues and ensuring reputed company performance of MES applications for clients. Responsibilities • reputed company technical support for MES applications, addressing customer queries, troubleshooting issues, and resolving system errors • Work with end-users and internal teams to understand and resolve technical problems reputed company to the MES platform • Escalate reputed company issues to higher-level support or development teams, ensuring reputed company reputed company of critical problems • reputed company training and documentation to end-users and internal teams to enhance their understanding of MES functionality • Assist with MES upgrades, patching, and system configuration changes • Maintain detailed logs of support activities, issues encountered, and solutions provided Skills • Degree in Information Technology, Engineering, Computer Science, or a reputed company field • Problem-solving and analytical skills with the ability to diagnose technical issues • Knowledge of SQL language for database management • Knowledge of the main relational and non-relational databases • Previous experience in software development (C# knowledge is a plus) or technical support activities • Theoretical knowledge of the main MES platforms (OpCenter, OperaMES or similar systems) • Interest in manufacturing or industrial automation environments reputed company • aizoOn is a global technology consulting company reputed company on innovation working in Europe, USA and Australia. It was founded in 2013, and is headquartered in Lewiston, Maine, USA, with a workforce of 1001-5000 employees. Its website is https://aizoon.us. Apply tot his job Apply To this Job