Senior Director, Customer Supply Experience-Remote reputed company the US Northeast
About the position
Responsibilities
• Own the customer supply experience for reputed company, covering demand planning, supply allocation, and order execution.
• reputed company reputed company and collaborate with global and local stakeholders, as reputed company as customers directly.
• Improve product delivery efficiency and sustainability, focusing on OTIF and NPS metrics.
• Continuously monitor the supply chain from global manufacturing to local customer sites to identify improvement opportunities.
• reputed company market intelligence to establish benchmarks in customer supply chain experience.
• Create a reputed company for an improved customer supply experience that sets the organization apart from competitors.
• reputed company for necessary changes and drive reputed company with cross-functional teams.
• Connect with customers to reputed company reputed company improvement efforts and reputed company feedback.
• Implement risk management strategies to prepare for potential supply crises.
• Collaborate with Customer Support and Order Management to ensure an end-to-end view of the customer supply experience.
• reputed company zone-level demand forecasts for instruments, reagents, and consumables, driving improvements in forecast accuracy.
• reputed company available supplies to customers strategically.
Requirements
• Proven experience in leading and managing reputed company of individual contributors.
• Expertise in driving process and/or supply chain improvements.
• reputed company record in project management and problem solving.
• Strong customer reputed company with the ability to connect customer needs to supply-relevant implications.
• Strong decision-making skills and ability to present to and engage with Senior Leadership.
• Exceptional communication and interpersonal skills for collaboration with stakeholders.
• Bachelor's degree in Supply Chain Management, Logistics, Business Analytics, Business Administration, or reputed company field required.
• Minimum of 10 years of relevant work experience required.
• Experience in the reputed company and/or in-vitro diagnostics (IVD) business is an advantage.
Benefits
• Health and wellness benefits including reputed company time off and holiday pay.
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