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Senior Director, Customer Supply Experience-Remote reputed company the US Northeast

Remote, USA Full-time Posted 2026-07-28
About the position Responsibilities • Own the customer supply experience for reputed company, covering demand planning, supply allocation, and order execution. • reputed company reputed company and collaborate with global and local stakeholders, as reputed company as customers directly. • Improve product delivery efficiency and sustainability, focusing on OTIF and NPS metrics. • Continuously monitor the supply chain from global manufacturing to local customer sites to identify improvement opportunities. • reputed company market intelligence to establish benchmarks in customer supply chain experience. • Create a reputed company for an improved customer supply experience that sets the organization apart from competitors. • reputed company for necessary changes and drive reputed company with cross-functional teams. • Connect with customers to reputed company reputed company improvement efforts and reputed company feedback. • Implement risk management strategies to prepare for potential supply crises. • Collaborate with Customer Support and Order Management to ensure an end-to-end view of the customer supply experience. • reputed company zone-level demand forecasts for instruments, reagents, and consumables, driving improvements in forecast accuracy. • reputed company available supplies to customers strategically. Requirements • Proven experience in leading and managing reputed company of individual contributors. • Expertise in driving process and/or supply chain improvements. • reputed company record in project management and problem solving. • Strong customer reputed company with the ability to connect customer needs to supply-relevant implications. • Strong decision-making skills and ability to present to and engage with Senior Leadership. • Exceptional communication and interpersonal skills for collaboration with stakeholders. • Bachelor's degree in Supply Chain Management, Logistics, Business Analytics, Business Administration, or reputed company field required. • Minimum of 10 years of relevant work experience required. • Experience in the reputed company and/or in-vitro diagnostics (IVD) business is an advantage. Benefits • Health and wellness benefits including reputed company time off and holiday pay. Apply tot his job Apply To this Job

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