Experienced Senior Statistics Architect – Data Entry, Live Chat, and Remote Work Expertise for Voice of the Customer Technique Transformation at blithequark

Introduction to blithequark

At blithequark, we value the contributions, management, and effect of each colleague, providing opportunities for everyone to share in the business enterprise's achievement. We strive to uphold our organization values and effective backing promise to offer the arena's first-class purchaser experience every day, with maximum integrity, in an environment where each person is seen, heard, and feels like they belong. As a leader in the industry, blithequark is committed to making a positive impact on the lives of our customers, colleagues, and communities.

About the Role

We are seeking an experienced Senior Statistics Architect to join our team and assist in the transformation and innovation of our end-to-end Voice of the Customer method. As a key member of our team, you will work closely with product and process owners, subject matter specialists, and the agile crew in technology to help develop and maintain our new Voice of the Customer technique sourced from Cornerstone and integrated with the survey and dashboard platform hosted by Qualtrics, our survey vendor.

Key Responsibilities

• Work closely with the application teams to outline, frame, and capture business needs
• Develop knowledge of Voice of the Customer methods and leverage the same to define and transform the data within the Cornerstone big data platform
• Design and build a robust data model architecture to aid most fulfilling data processing and standardized metric definitions
• Enable big data and batch/real-time analytical solutions leveraging transformational technologies (Hadoop, HDFS, MapReduce, Hive, Spark, and Python) to deliver innovative solutions ensuring data quality and accuracy through intensive testing at variable and use case level
• Provide guidance to enhance competencies to drive efficiency in computing programs using big data ecosystem
• Power customer tale evaluation & elaboration, design and development of software programs, testing & builds automation tools
• Proactively identify and automate manual tasks to improve best and efficiency
• Position entails working closely with partners from GSN and AET to prioritize, define, increase, and test the data for various use cases as part of the VOC end-to-end technique

Essential Qualifications

To be successful in this role, you should have:

• Hands-on development experience on Hive/Hadoop, PySpark, Python, Shell Scripting Languages, Development Launch Management, and Troubleshooting understanding for data-driven tasks for a span of no less than 3+ years
• Active collaboration with dating managers/product owners for expertise the functional requirements and converting them into technical deliverables
• Familiarity with Agile methodologies of delivery where small increments of a product are introduced at everyday intervals to the business groups

Preferred Qualifications

While not required, the following qualifications are preferred:

• Experience working with big data ecosystems and transformational technologies
• Knowledge of data modeling and data architecture principles
• Experience with automated testing and deployment tools
• Strong understanding of software development life cycles and agile methodologies

Skills and Competencies

To excel in this role, you should possess the following skills and competencies:

• Strong technical skills in data analysis, data modeling, and data architecture
• Excellent communication and collaboration skills
• Ability to work in a fast-paced environment and prioritize multiple tasks
• Strong problem-solving skills and attention to detail
• Ability to learn and adapt to new technologies and processes

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our colleagues. As a Senior Statistics Architect, you will have access to:

• Career development and education opportunities
• Training and mentorship programs
• Opportunities to work on complex and challenging projects
• Collaboration with experienced professionals in the field

Work Environment and Company Culture

At blithequark, we prioritize the well-being and happiness of our colleagues. We offer a flexible working model with hybrid, onsite, or digital arrangements depending on position and business need. Our company culture is built on the values of integrity, respect, and inclusivity, and we strive to create an environment where each person feels seen, heard, and valued.

Compensation, Perks, and Benefits

We offer a competitive base salary, bonus incentives, and a range of benefits, including:

• Support for economic well-being and retirement
• Generous paid parental leave policies (depending on your location)
• Free access to on-site health facilities staffed with nurses and doctors (depending on location)
• Free and confidential counseling aid through our Healthy Minds program

Conclusion

If you are a motivated and experienced Senior Statistics Architect looking for a new challenge, we encourage you to apply for this exciting opportunity at blithequark. As a member of our team, you will have the chance to work on complex and challenging projects, collaborate with experienced professionals, and contribute to the growth and development of our organization. Apply now and take the first step towards a rewarding and fulfilling career at blithequark.