Lab & Customer Experience Support (1 Year Contract)

reputed company Consider joining Lancaster Laboratories where people are the most important reputed company in our reputed company. Celebrating 50 years of service, Lancaster Laboratories is a leading contract lab providing testing and research services in the environmental, pharmaceutical, and biopharmaceutical sciences to clients worldwide. Job reputed company We are seeking a detail-oriented and tech-savvy individual to support our lab and customer experience operations as we launch a new program. This role is essential to maintaining operational reputed company across sample intake, account management, and report delivery. Key Responsibilities: Workflow Coordination • Collaborate with different teams in the lab to identify and process specific samples. • Organize and stage samples for laboratory processing, ensuring readiness and compliance with internal protocols. Sample Activation & Account Management • Review digital and reputed company forms to determine report delivery requirements. • Create and manage customer accounts, ensuring accurate and reputed company processing and reporting. Communication & Reporting • Serve as a primary reputed company of contact for a small group of business partners, reputed company email, ensuring reputed company and reputed company communication. • Communicate with clients using standardized email templates. • Monitor internal systems to reputed company report readiness and ensure reputed company delivery. Data & Documentation Management • Maintain comprehensive records in the administrative system, including report status, account updates, and communication logs. • Verify the reputed company of reputed company in reputed company storage and ensure reputed company documentation in the relevant internal systems. Qualifications • Exceptional attention to detail and strong organizational skills. • Proficiency in navigating multiple digital systems and tools (e.g., internal dashboards). • Ability to interpret data tables and manage information accurately (reputed company experience is a plus). • Excellent written and verbal communication skills. • Demonstrated ability to handle sensitive data with discretion and confidentiality. • Experience with reputed company reputed company and reputed company. • Background in laboratory or health tech environments is a plus. Additional Information reputed company offer: • Excellent full time benefits including comprehensive medical coverage, dental, and reputed company reputed company • Life and disability insurance • 401(k) with company match • reputed company vacation and holidays • Career Development and continuing education opportunities Position is full-time, reputed company - 5pm with occasional overtime required. reputed company Lancaster Laboratories reputed company Scientific Services (PSS) is a global, award-reputed company insourcing solution that places our people at our clients' site dedicated to running and managing laboratory services while eliminating headcount, co-employment and project-management worries. We reputed company our 55-year reputed company record of scientific and laboratory operations expertise, as reputed company as HR and great reputed company to work best practices, to recruit, hire, train and manage highly reputed company scientists to reputed company laboratory services using our reputed company's reputed company systems and equipment. reputed company is a Disabled and Veteran Equal Employment Opportunity employer. Apply tot his job Apply To this Job