Auto Liability Desk Adjuster - Remote
About the position
Responsibilities
• Investigate origin and cause of claims by contacting insureds, claimants, agents, and other relevant parties.
• Identify complex issues and seek assistance as needed.
• Handle claims on a good faith basis, including both first-party and third-party claims.
• Conduct on-site inspections when necessary and evaluate damages.
• Negotiate claims with insureds, claimants, attorneys, and public adjusters.
• Respond to customer inquiries and make appropriate decisions to close files as needed.
• Interpret and apply policies, leases, and contracts to assigned losses.
• Provide claim process updates and status to all parties involved.
Requirements
• Demonstrated experience providing customer-driven solutions or service.
• Experience handling first-party and third-party, multi-line claims.
• Experience managing moderately complex claims.
• Solid knowledge of policies and endorsements related to casualty coverages.
• Understanding of each phase of the claim handling process.
• Obtain state-specific property casualty claims licensing as required.
Benefits
• Paid holidays
• Loan repayment program
• Health insurance
• Dental insurance
• Paid time off
• Family leave
• Vision insurance
• 401(k) matching
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