**Experienced Chat Specialist – Automotive and Recreational Vehicle Sales, Service, and Finance**
Are you a customer service enthusiast with a passion for technology and a knack for multitasking? Do you enjoy working in a relaxed, yet professional environment where you can make a real difference in people's lives? Look no further! blithequark, a leading provider of innovative solutions for the automotive and recreational vehicle industries, is seeking a highly motivated and experienced Chat Specialist to join our team.
As a Chat Specialist at blithequark, you will be the face of our company, interacting with customers via online chat to provide them with accurate information about our products and services. Your primary goal will be to turn these online interactions into leads for our dealer clients, helping them generate revenue from their website traffic. If you're a people person with excellent communication skills, a strong work ethic, and a passion for technology, we want to hear from you!
**About blithequark**
blithequark is a dynamic and innovative company that is revolutionizing the way automotive and recreational vehicle dealers interact with their customers online. Our mission is to provide our clients with the tools and expertise they need to succeed in today's digital marketplace. We're a fun, relaxed, and professional team that values creativity, collaboration, and customer satisfaction above all else. If you're looking for a challenging and rewarding career opportunity where you can make a real difference, we invite you to join our team!
**Responsibilities**
As a Chat Specialist at blithequark, your primary responsibilities will include:
* Handling a wide variety of customer inquiries via online chat, providing accurate and timely responses to their questions and concerns
* Providing customers with detailed information about our products and services, including pricing, features, and benefits
* Narrowing down on appointment information to schedule appointments and capture customer contact information for lead generation and client review
* Summarizing interactions based on customer needs for client review and feedback
* Developing and maintaining a knowledge base of our evolving products and services, staying up-to-date on the latest industry trends and developments
* Collaborating with our team to identify areas for improvement and implement changes to our chat platform and processes
**Qualifications**
To be successful as a Chat Specialist at blithequark, you will need:
* Previous experience in retail customer service or the automotive industry, although not necessary
* Basic internet and window-based computer skills, including proficiency in Microsoft Office and Google Suite
* Strong ability to multitask, with a focus on providing excellent customer service in a fast-paced environment
* Positive and professional demeanor, with excellent written and verbal communication skills
* Ability to adapt to change and thrive in a quick-paced work environment
* Strong problem-solving skills, with a focus on resolving customer complaints and issues in a timely and professional manner
**Requirements**
To be considered for this role, you will need to meet the following requirements:
* Have your own computer or laptop with a webcam, second monitor, microphone, and external mouse
* Live within the state of Florida
* Have a quiet, dedicated workspace free from distractions, as this is a remote position
* Be able to attend 4 weeks of remote training, Tuesday-Saturday between the hours of 11am-7:30pm EDT
* Be able to type at least 35 WPM, with 40 WPM or above preferred
**Compensation and Benefits**
As a Chat Specialist at blithequark, you can expect a competitive salary of $13 per hour, with opportunities for career growth and professional development. We offer a comprehensive benefits package, including:
* Health, dental, and vision insurance
* 401(k) retirement plan with company match
* Paid time off and holidays
* Opportunities for professional development and training
* A fun and relaxed work environment with a team of passionate and dedicated professionals
**How to Apply**
If you're a motivated and experienced customer service professional with a passion for technology and a knack for multitasking, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for this role. We can't wait to hear from you!
Why Join blithequark?
At blithequark, we're passionate about providing our clients with the tools and expertise they need to succeed in today's digital marketplace. We're a fun, relaxed, and professional team that values creativity, collaboration, and customer satisfaction above all else. If you're looking for a challenging and rewarding career opportunity where you can make a real difference, we invite you to join our team!Our Company Culture
At blithequark, we believe in fostering a culture of innovation, creativity, and collaboration. We're a team of passionate and dedicated professionals who are committed to delivering exceptional results and exceeding our clients' expectations. We value: * Creativity and innovation in all aspects of our work * Collaboration and teamwork to achieve common goals * Customer satisfaction and loyalty above all else * Professional development and training to help our team members grow and succeed * A fun and relaxed work environment that promotes work-life balance and well-beingOur Benefits
At blithequark, we offer a comprehensive benefits package that includes: * Health, dental, and vision insurance * 401(k) retirement plan with company match * Paid time off and holidays * Opportunities for professional development and training * A fun and relaxed work environment with a team of passionate and dedicated professionalsHow to Apply
If you're a motivated and experienced customer service professional with a passion for technology and a knack for multitasking, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for this role. We can't wait to hear from you!Don't miss out on this exciting opportunity to join our team and make a real difference in the lives of our customers. Apply now and take the first step towards a rewarding and challenging career with blithequark!
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