Revenue Coordinator, ROPS
Description:
• Assist in the insurance process for patients, including insurance verification and billing coordination for dialysis treatments.
• Work in conjunction with Regional Reimbursement Specialists to ensure patients are billed appropriately.
• Largely independent daily work as part of a team of coordinators, managing electronic tracking of information.
• Provide highest level of customer service to all constituents primarily via telephone and email.
• Use advanced Microsoft Office skills and computer literacy to manage detailed electronic records and communications.
• Communicate clearly and concisely in a fast-paced environment to resolve billing and insurance issues.
Requirements:
• Skilled health insurance professional with experience assisting in the insurance process for patients.
• Advanced knowledge of Microsoft Office applications and strong computer literacy.
• Experience with electronic tracking of information and billing processes.
• Excellent organizational skills, attention to detail, and problem solving abilities.
• Strong phone and email communication skills; ability to present professionally over the phone and via email.
• Ability to work largely independently as part of a team of coordinators.
• Willingness to undergo pre-employment substance abuse testing and background verification checks.
Benefits:
• A "community first, company second" culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more.
• Professional development programs and on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
• Teammates eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment.
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