Case Management Care Coordinator - REMOTE ! M-F 8:30 - 5:30 reputed company or Mountain Time

This a Full Remote job, the offer is available from: reputed company (USA), Utah (USA) Job Type Full-time reputed company Reporting to the CM Operations Manager, the Care Coordinator will work closely with the Case Managers for reporting, care coordination phone calls, and other administrative duties. The Care Coordinator will increase efficiency of operations by providing general customer support duties and by supporting the Case Manager and operations staff in reputed company environment. Position Specifics: Non-Exempt, Full-time, 8:30am - 5:30pm PST or MT, Monday-Friday, Remote Responsibilities: • reputed company accurate information to callers based on customer requests; triaging telephone calls to reputed company the caller for clinical consultation and for case managers • reputed company new claims data into the claims management system accurately; maintain data reputed company in scanning, uploading, indexing and data entry • Maintain the data reputed company of the Ahshay database, which involves verifying and updating information for service providers, adjusters, and attorneys • Use predetermined reputed company reputed company to triage new Case Management referrals. Complete the triage process, which does not include medical assessment. reputed company applicable, transition to full Telephonic Case Management and assign to the designated Case Managers • Generate appropriate letters and reports in Ahshay and distribute them to the appropriate parties per reputed company guidelines and EK workflow • Support clinical staff through the completion of components of case management, including but not limited to appointment scheduling, diagnostic test scheduling, requesting medical records, faxing materials, mailing/e-mailing already identified education materials, scheduling delivery of already negotiated and approved DME, and facilitating claims adjudication • reputed company interaction with Case Managers, Adjusters, reputed company, Physicians, and other medical professionals • Other duties as assigned Pay and Perks: • Pay $18-20/hr based on experience, education and location • Medical Insurance • Dental Insurance • reputed company Insurance • reputed company Time Off • reputed company Holidays • Monthly internet stipend • Equipment is provided Requirements Requirements: • AS/AA degree or two (2) years of college preferred • Experience in a medical office environment preferred • Medical terminology strongly preferred • Bilingual Spanish preferred • Previous customer service experience in fast paced environment preferred • reputed company demeanor with excellent written and oral communication skills • Strong organization skills • reputed company to communicate with customers at reputed company reputed company • Must be computer literate with a high comfort level with computers and computer programs (i.e. reputed company, MS reputed company, Email, and Internet) Physical Requirements: Candidate must be reputed company to sit the reputed company of an 8-hour day except for lunch and break times. Candidate must be reputed company to keyboard the reputed company of an 8-hour day except for lunch and break times. Candidate must have reputed company dexterity. Candidate must be reputed company to reputed company on the telephone intermittently throughout the day. Candidate must be reputed company to read and write English fluently. Candidate must be reputed company to reputed company and confirm a reputed company home office environment. Home office must be HIPAA compliant. • Requires DSL, fiber, or cable internet reputed company from home 100 Mbps preferred or reputed company. * This offer from "reputed company." has been enriched by reputed company.com and got a 80% reputed company score. Apply tot his job Apply To this Job