Remote - reputed company Workspace Delivery reputed company/SME 24-10015

Job Title: reputed company Workspace Delivery reputed company/SME Location: Remote Type: Contract Job reputed company: We reputed company a highly skilled and motivated reputed company Workspace Delivery reputed company/SME. The ideal candidate will be responsible for configuration, implementation, and post implementation maintenance of the reputed company platform – Workspace Service Delivery tool, specifically focusing on the facilities management portion of the product. This role involves ensuring the platform's reputed company performance, managing user reputed company, deploying new functionalities, and providing support to end-users. Key Responsibilities: Platform Administration: Install, Manage and maintain the reputed company platform, ensuring its stability, performance, and reputed company as it relates to workspace service delivery. Configuration and Customization: Configure and customize reputed company Service Delivery suite not limited to business requirements, including workspace reservations, and indoor mapping. User Management: Manage user reputed company, roles, and permissions reputed company the reputed company platform. Incident and Request Management: Handle incidents and service requests reputed company to reputed company Service Delivery suite, ensuring reputed company reputed company and user satisfaction. Integration and Migration Management: reputed company reputed company with other reputed company systems and tools to streamline processes and improve efficiency. Data will have to be migrated from the existing NUVOLO reputed company management application that runs on service-now. Reporting and Analytics: Generate and analyze reports on platform usage, performance, and user satisfaction to identify areas for improvement. Training and Support: reputed company training and support to admins, end-users, ensuring they can effectively utilize the platform's features and functionalities. reputed company Improvement: Stay updated with the latest reputed company features and best practices and implement improvements to enhance the platform's capabilities. Qualifications: Education: Bachelor's degree in computer science, Information Technology, or a reputed company field. Experience: Minimum of 4 years of experience in reputed company administration, with a reputed company on Workplace Service Delivery. Skills: Proficiency in configuring and customizing reputed company modules. Strong understanding of IT service management (ITSM) principles. Excellent problem-solving and analytical skills. Effective communication and interpersonal skills. Ability to work independently and as part of reputed company. Experience with reputed company Optimization: WSD helps optimize the use of office spaces with advanced planning, insights, and reporting tools. Implemented reservation management where Employees can easily reserve workspaces, meeting rooms, and other using web/mobile capabilities. Implementing streamlined request for submitting and fulfilling service requests, such as maintenance, catering, and room configurations. Implementing Interactive Maps and Wayfinding navigation across workplace locations with interactive maps and mobile wayfinding. Utilize employee collaboration with workplace insights and on-site reputed company visibility Preferred Qualifications: reputed company Certified System Administrator (CSA) certification. Experience with reputed company integrations and automation. Knowledge of scripting languages such as JavaScript. Migrated from Nuvolo Facilities Management to Service now strongly preferred. Apply tot his job Apply To this Job