Customer Learning & Enablement Manager
A company is looking for a Customer Learning, Development & Enablement Manager.
Key Responsibilities
Develop scalable training content and launch a Customer Academy with tiered learning paths
Collaborate with cross-functional teams to promote ongoing learning and product mastery
Design and execute the Customer Education and Enablement Strategy, managing the LMS platform and reporting on effectiveness
Required Qualifications
3+ years of experience in customer education, enablement, or training in a B2B SaaS environment
Strong experience managing an LMS platform, including content strategy and user management
Proven track record of designing and delivering effective customer training programs
Hands-on experience creating digital learning content, including video scripts and e-learning modules
Strong project management skills with the ability to manage multiple education initiatives
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