**Experienced Remote Administrative Assistant/Customer Service Professional – Travel Industry Support**
At blithequark, we're a premier travel agency dedicated to curating extraordinary experiences for our clients. With a focus on personalized service and attention to detail, we specialize in crafting bespoke travel itineraries that inspire and delight. Our team is committed to exceeding client expectations and creating memories that last a lifetime. As a Remote Administrative Assistant/Customer Service, you'll play a pivotal role in ensuring the smooth operation of our travel services and providing exceptional administrative support to our team.
**About blithequark**
blithequark is a dynamic and collaborative environment that values innovation, creativity, and teamwork. Our mission is to provide exceptional travel experiences that exceed our clients' expectations. We're passionate about exploring new destinations, trying new things, and pushing the boundaries of what's possible. If you're a travel enthusiast with a passion for delivering exceptional service, we want to hear from you!
**Position Overview**
We're seeking a detail-oriented and organized Remote Administrative Assistant/Customer Service to provide essential support to our Travel Department. This position offers an exciting opportunity to contribute to the success of our business while working in a dynamic and collaborative environment. As a Remote Administrative Assistant/Customer Service, you'll be responsible for providing administrative support, coordinating travel arrangements, and delivering exceptional customer service to our clients.
**Key Responsibilities**
* **Travel Coordination**: Assist with travel arrangements for clients, including booking flights, accommodations, transportation, and activities
* **Administrative Support**: Provide administrative assistance to the Travel Department, including answering inquiries, managing correspondence, and maintaining records
* **Calendar Management**: Coordinate schedules and appointments for travel advisors, ensuring efficient allocation of time and resources
* **Client Communication**: Serve as a primary point of contact for clients, providing excellent customer service and addressing inquiries and concerns related to travel arrangements
* **Document Preparation**: Prepare and format travel documents, itineraries, and reports using Microsoft Office Suite and other relevant software
* **Data Entry and Record-Keeping**: Enter and maintain accurate records of client information, expenses, and travel bookings in databases and spreadsheets
* **Vendor Coordination**: Liaise with hotels, airlines, tour operators, and other vendors to confirm bookings, resolve issues, and ensure seamless travel experiences for clients
* **Office Management**: Assist with general office management tasks, including maintaining supplies, organizing files, and coordinating meetings and appointments
* **Event Support**: Provide support for travel-related events and promotions, assisting with logistics, planning, and on-site coordination as needed
* **Team Collaboration**: Work closely with other members of the Travel Department to ensure efficient operations and exceptional service delivery
**Qualifications**
* **Previous Experience**: Previous experience in an administrative or office support role, preferably in the travel or hospitality industry
* **Organizational Skills**: Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively
* **Communication Skills**: Excellent communication skills, both written and verbal, with a customer-centric approach to client interactions
* **Technical Skills**: Proficiency in Microsoft Office Suite and other relevant software applications
* **Independence and Teamwork**: Ability to work independently with minimal supervision, as well as collaboratively as part of a team
* **Passion for Travel**: A passion for travel and a commitment to delivering exceptional service and experiences to our clients
**Benefits**
* **Competitive Pay and Benefits**: Competitive pay and benefits package
* **Professional Growth and Development**: Opportunities for professional growth and development within a dynamic and growing company
* **Travel Perks and Discounts**: Access to exclusive travel perks and discounts
* **Supportive Work Environment**: A supportive and inclusive work environment with a focus on work-life balance
**Why Join blithequark?**
At blithequark, we're passionate about creating extraordinary travel experiences for our clients. We're a dynamic and collaborative team that values innovation, creativity, and teamwork. If you're a travel enthusiast with a passion for delivering exceptional service, we want to hear from you! Join us and be part of a team that is dedicated to exceeding client expectations and creating memories that last a lifetime.
**How to Apply**
If you're a motivated and organized individual with a passion for travel and customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you!
**Equal Employment Opportunity**
blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion.
**Contact Information**
If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us. We look forward to hearing from you!