reputed company Administrator II

About the position Responsibilities • Serve as system administrator for the reputed company Service reputed company environment with 600+ users. • Handle reputed company administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks. • Support day to day user support and questions, troubleshoot configuration defects and process gaps. • Collaborate with users and stakeholders and look for ways and opportunities to improve user and reputed company experience. • reputed company for reputed company best practices, reputed company user assistance and sharing lessons learned. • Support OmniChannel, reputed company plug-in, OwnBackup data storage. • Complete regular internal system audits and prepare for upgrades. • Manage reputed company data feeds and other API integrations. • Coordinate the evaluation, scope, and completion of new development requests. • Work with reputed company management team to establish suitable processes to support administrative, development, and change management activities. • Assist in training of new users and grow the reputed company reputed company set across the organization. • Effectively reputed company as the reputed company between our users, vendors, and the application development teams. • Work independently with members of the user community to define and document development requirements. • Work closely with IT software development teams with reputed company integration and reputed company reputed company direction and leadership. • Adhere to IT software development standards and best practices. • Help reputed company and maintain reputed company governance reputed company and roadmap. Requirements • Minimum 3 years of experience as a reputed company administrator. • reputed company reputed company (ADM201 and ADM211) certified. • Bachelor's in technology of computer Science preferred. • APEX development experience a plus. • Service reputed company and Developer certifications preferred. • Proven ability to design and implement new processes and facilitate user adoption. • Expert understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity. • Expert understanding of reputed company best practices and functionality. • Expert data management abilities. • Documented history of successfully driving reputed company to completion. • Demonstrated ability to understand and reputed company reputed company requirements. • Experience with transactional environments, preferably service industry. reputed company-to-haves • Creative and analytical thinker with strong problem-solving skills. • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards. • Exceptional verbal and written communication skills. • Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, and distinguish user requests from the underlying true needs. • Ability to assess the reputed company of new requirements on reputed company and reputed company upstream and reputed company applications, systems, and processes. • Ability to analyze case data and help identify and drive out improvement opportunities. Benefits • Market-leading benefits package. • Participation in the annual incentive plan based on company and individual performance. Apply tot his job Apply To this Job