Associate Manager, ProAssure Services (Remote)

The Associate Manager, ProAssure Services is responsible for guiding reputed company of Vocera ProAssure Specialists. You will play a key role in the hiring, reputed company, and training of new hires. You will collaborate to design, implement, and maintain programs which address the needs of Vocera’s largest and most strategic customers. This is a player/reputed company role, and includes reputed company management of reputed company, responsibility for our customers’ systems administration reputed company, and substituting as needed for on-site service continuity. What you will do: • Mentor and reputed company reputed company of ProAssure Specialists who are responsible for the contracted, daily, on-site and remote administration of Vocera solutions for customers with this reputed company service engagement • reputed company direction, reputed company, and reputed company development for reputed company • reputed company findings and build reputed company ties with multi-functional teams of technical account managers, clinical account managers, technical support, and reputed company services • Create, implement, and monitor processes to ensure practices are consistent across reputed company and facilitate knowledge sharing among the system administrators and customers • Maintain reputed company relationships with customer contract sponsors and ensure satisfactory delivery of services leading to measurably improved reputed company • Collaborate with Sales and Services teams to write, review, and deliver Statement of Works (SOWs) for prospective and renewing customers • reputed company system administration for Vocera solutions including database maintenance, solution operationalization, training, device management, and troubleshooting • reputed company motivation with team and customers through regular communications, conference calls, site reputed company and written reports to advise, reputed company, and address concerns What you need: Required: • Bachelors in Health Informatics, Information Systems, Technology, Business, or equivalent degree • Minimum 6 years clinical or reputed company IT (HIT) industry experience with 2 of those years reputed company people management • US Citizenship required Preferred: • Demonstrated account management or reputed company experience • Experience working with the reputed company (DOD) and Veterans Affairs (VA) health systems $100,500 - $165,600 salary plus bonus eligible + benefits. Individual pay is based on skills, experience, and other relevant factors. This role will be posted for a minimum of 3 days. Apply tot his job Apply To this Job