[Remote] Intern, Operational Excellence - Process Optimization & Change Management
Note: The job is a remote job and is open to candidates in USA. Sephora is a leading beauty retailer dedicated to empowering individuals and fostering inclusivity. The Summer Intern in Operational Excellence will support process optimization and change management initiatives, gaining hands-on experience while collaborating with cross-functional teams to enhance operational efficiency.
Responsibilities
• Assist in developing and delivering training programs on Process Improvement and Change Management best practices.
• Support the creation of materials and workshops that promote a culture of Operational Excellence across the organization.
• Collaborate with teams to implement OE strategies that enhance employee engagement and performance.
• Provide guidance and support to business-led optimization efforts, offering insights on improving efficiency and implementing change.
• Partner with teams across departments to analyze business processes, identify areas for improvement, and provide recommendations.
• Assist in building toolkits and frameworks that help teams drive operational improvements.
• Contribute to the design and execution of strategic OE projects, supporting the delivery of critical initiatives across Sephora.
• Assist in project management activities, including timelines, milestones, and resource coordination.
• Work closely with cross-functional teams to ensure the successful execution of process optimization and change management initiatives.
• Demonstrate our Sephora values: Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative.
Skills
• Strong interest in Process Improvement and Change Management.
• Excellent organizational, communication, and analytical skills.
• Ability to collaborate with cross-functional teams and manage multiple priorities.
• Proficient in Microsoft Office Suite (Excel, PowerPoint) and collaboration tools (e.g., SharePoint).
• Experience with communication and collaboration tools such as Canva, Mentimeter, Virtual White Boards, Video design.
• Remote program – work schedule must align with Pacific Standard Time.
• Must permanently reside and work in the U.S.
• Must be open to relocating to the San Francisco Bay Area upon graduation for consideration for full-time hybrid positions.
• Available for the 1-week On-Site office experience in San Francisco, CA.
Education Requirements
• Graduating in 2026 or 2027 (undergraduate or graduate degree).
Benefits
• The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.
• The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
• The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global.
Company Overview
• Sephora is an online shopping site that offers a range of beauty products such as cosmetics and skincare items. It was founded in 1969, and is headquartered in Neuilly-sur-seine, Ile-de-France, FRA, with a workforce of 10001+ employees. Its website is https://www.sephora.com.
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