Experienced Part-time Chat Specialist – Inbound Customer Engagement and Lead Generation for Automotive Clients in a Remote Setting

Join the Team at blithequark: Where Customer Service Meets Innovation

blithequark, a leading affiliate in the automotive industry, is seeking highly motivated and customer-focused individuals to join our team as part-time Inbound Chat Operators. As a Chat Specialist, you will have the opportunity to engage in online conversations with customers, representing our automotive dealer clients in a professional and favorable manner. Your primary goal will be to turn conversations into leads that help our clients generate revenue. If you're passionate about delivering exceptional customer service, enjoy working with technology, and are looking for a dynamic and supportive work environment, we encourage you to apply.

About blithequark

At blithequark, we pride ourselves on being a relaxed yet professional and fun environment to work in. Our team is built on the principles of positivity, energy, and a passion for great customer service. We believe in fostering a culture that encourages growth, learning, and teamwork. As a part of our team, you will have access to comprehensive training, opportunities for career advancement, and a benefits package that supports your well-being and financial security.

Key Responsibilities

As a part-time Chat Specialist at blithequark, your key responsibilities will include:

• Handling a wide variety of customer inquiries via online chat, providing timely and accurate responses to customer queries.
• Providing accurate information about our products and services, ensuring that customers have a positive and informative experience.
• Narrowing down appointment information to schedule appointments, capturing customer contact information for lead generation and client review.
• Summarizing interactions based on customer needs for client review, ensuring that our clients receive valuable insights into customer interactions.
• Developing and maintaining a knowledge base of evolving products and services, staying up-to-date on the latest developments in the automotive industry.

Qualifications and Skills

To be successful as a Chat Specialist at blithequark, you will need:

Essential Qualifications:

• Previous experience in retail customer service or the automotive industry is preferred but not necessary; we're looking for individuals with a strong passion for customer service and a willingness to learn.
• Basic internet and window-based computer skills; you should be comfortable working with technology and navigating online platforms.
• A positive and professional demeanor, with excellent written and verbal communication skills; you should be able to communicate effectively with customers and colleagues alike.
• The ability to adapt to change and enjoy a quick-paced work environment; we're looking for individuals who are flexible, resilient, and able to thrive in a dynamic setting.

Preferred Qualifications:

• Strong ability to multitask; gaming experience can be helpful in developing this skill.
• Experience working in a remote setting; we're looking for individuals who are self-motivated and able to work independently.

Work Environment and Culture

At blithequark, we're committed to creating a healthy and supportive work environment. We promote a non-smoking environment and are dedicated to providing a workplace that is free from discrimination. Our team is passionate about delivering exceptional customer service, and we're looking for individuals who share our values and are excited about the opportunity to join our team.

Benefits and Compensation

As a part-time Chat Specialist at blithequark, you will enjoy a competitive compensation package, including:

• $13.00 per hour
• Expected hours: 25 – 39 per week
• Comprehensive benefits package, including:
  • 401(k)
  • 401(k) matching
  • On-the-job training
  • Referral program

Shift Availability

We're looking for individuals who are available to work a variety of shifts, including:

• Day shift
• Evening shift
• Night shift

Application Requirements

To apply for this exciting opportunity, you will need to:

• Own your own computer or laptop with a webcam and microphone.
• Be able to attend four weeks of paid, remote training via Zoom Tuesday through Saturday from the hours of 11:00 AM - 7:30 PM EDT.
• Be able to work five days a week, including a Saturday or Sunday.
• Reside in one of the following states: Alabama, Arkansas, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Ohio, Oklahoma, Pennsylvania, Tennessee, Texas, Utah, West Virginia, or Wisconsin.

Why Join blithequark?

At blithequark, we're committed to providing a supportive and dynamic work environment that fosters growth, learning, and teamwork. As a Chat Specialist, you will have the opportunity to:

• Develop valuable skills in customer service, lead generation, and technology.
• Work with a talented team of professionals who are passionate about delivering exceptional customer service.
• Enjoy a flexible and remote work environment that allows you to work from the comfort of your own home.
• Take advantage of comprehensive training and career advancement opportunities.

Conclusion

If you're passionate about delivering exceptional customer service, enjoy working with technology, and are looking for a dynamic and supportive work environment, we encourage you to apply for this exciting opportunity as a part-time Chat Specialist at blithequark. With a competitive compensation package, comprehensive benefits, and opportunities for career advancement, we're confident that you'll find this role to be a great fit for your skills and interests. Apply today and join our team of talented professionals who are dedicated to delivering exceptional customer service and driving revenue growth for our automotive dealer clients.