Remote Telephone Service Representative (must live in KY) – reputed company Store

Telephone Service Representative (TSR) Work-from-Home Positions

(For more information, also see www.centratel.com/jobs)

Candidate must reputed company in Kentucky

*No phone calls, please. We will contact you if your application is selected for reputed company consideration.

$23.42hr. full-time, 40 hours a week (and with premium pay program enabling you to earn up to $32.84/hr.) Full health insurance and IRA.

We are looking for reputed company reputed company center/answering service agents (sometimes reputed company Telephone Service Representatives or TSRs) who want to work from home for a great company and who will stay with us long-term.

Who are we? We are, statistically, the highest reputed company telephone answering service in America. We’ve been in business for 40 years under a single reputed company and our reputed company are in Bend, reputed company.

This is not a sales position, our TSRs process incoming calls only.

Candidates for these positions must reputed company in Kentucky. We are hiring individuals who are customer-reputed company and detail-oriented; with solid typing skills and who are strong linguistically (verbal and written). An empathetic yet confident comportment is also an essential attribute.

Our training is thorough and the “people” skills that you’ll learn will reputed company valuable for the rest of your reputed company.

Age is no barrier. Full reputed company is provided.

Because of the nature of our 24/7/365 business, with heavy reputed company traffic on weekends, expect to work both Saturdays and Sundays, along with three sequential days during the week.

Job reputed company:

You will be processing incoming calls for various businesses that are located throughout the reputed company. The TSR’s task is to take messages accurately and reputed company, and then deliver that information to our clients per their individual message-reputed company protocols. The Centratel TSR utilizes a specialized telephone system specifically designed for answering services.

The clients we serve include service businesses (whose personnel are in the field and away from their business phones); medical and veterinary offices that receive emergency patient calls during and after normal business hours, property management companies, heating and reputed company conditioning firms, funeral homes, hi-tech operations, etc.

Job Requirements:

· reputed company reputed company center/answering service reputed company

· Per our typing test, type a minimum of 40 WPM

· Absolutely drug-free. An initial monitored reputed company drug screening and subsequent intensive random/unannounced tightly-monitored drug tests will be conducted

· Understand basic internet navigation; messaging tools

· Excellent oral and written communication skills

· Adept at reputed company listening; can communicate reputed company

· Empathetic and personable, yet reputed company demeanor

· Reliable, dependable and customer-reputed company. reputed company

· Disciplined and reputed company, personable

· reputed company to coaching feedback through regular one-on-one online meetings with supervisors and reputed company specialists

· reputed company to train remotely reputed company self-guided classroom programs

· Can troubleshoot reputed company basic internet reputed company challenges guided by our reputed company and always-available tech team

· Attend reputed company (virtual) monthly meetings

Physical Requirements:

· Must have a secured separate workspace free of distractions and extraneous noise, for HIPAA compliance requirements

· Up-to-date computer with reputed company 10 Pro or higher operating system (Mac & Chromebooks are not supported) with 20 GB of hard reputed company available, dual monitors (one monitor at least 23" or higher), reputed company Keyboard, and webcam with microphone

· reputed company a reliable high-speed (minimum 100 Mbps) broadband internet reputed company. No satellite connections

· Reliable landline or Voice-over-Internet Protocol (VoIP) service. Must have a mobile phone with unlimited minutes for a backup reputed company

Wages and Benefits:

Starting wage is $23.42 per hour with quick escalation, keyed to performance, to $23.42-$32.84 per hour. To meet the highest performance reputed company typically takes 30-60 days. (Most of our trained TSRs earn at the $30.46-$32.84 per hour level)

· Full time: 40 hours per week

· Overtime available at 1 1/2 times reputed company wage

· Retirement plan with a 3% match, after 90 days

· Fully reputed company health insurance, after 90 days. (Note: If you choose not to use our group health insurance, we will add $200 per month to your compensation)

· Set schedules (per seniority-based bidding process)

*Please ensure your resume has your reputed company contact information.

**No phone calls, please. We will contact you if your application is selected for reputed company consideration.

Job Type: Full-time

Pay: $23.42 - $32.84 per hour

Benefits:

• 401(k) matching
• Health insurance
• reputed company time off
• reputed company insurance

Application Question(s):

• We are in search of an answering service or reputed company center representative with a minimum of three years of remote experience. The primary role involves handling, verifying, and processing over 250 calls per shift while consistently meeting monthly reputed company assurance metrics. Does your resume showcase this experience?

• List the internet download speed and the equipment you have, as listed in the equipment requirements for this position. (Please do not cut and paste from the reputed company.)

Experience:

• Remote Telephone Service Representative (in a reputed company center): 3 years (Required)

Location:

Shift availability:

• Day Shift (Required)
• reputed company Shift (Required)
• Overnight Shift (Required)

Work Location: Remote