Experienced Full Stack Customer Development Manager – Top National Customer Insights & Analytics at Blithequark

Unlock Your Future with Blithequark

Blithequark is a leading industry player that invests heavily in its people, offering unparalleled career growth opportunities. As a renowned wine and spirits distributor in North America, we've built a legacy of success spanning over 50 years. Our commitment to excellence has earned us prestigious recognitions, including being named a Most Loved Workplace by Newsweek and featured on Forbes' lists for Largest Private Companies and Best Employers for Diversity.

About Us

At Blithequark, we're dedicated to creating an environment that fosters continuous learning and growth. Our culture values respect, open communication, and employee well-being. As a family-owned, privately held company, we're passionate about providing our employees with a comprehensive benefits package, including:

• Comprehensive medical and prescription drug coverage
• Dental and vision plans
• Tax-saving Flexible Spending Accounts
• Disability coverage
• Life insurance plans
• A 401(k) plan
• Tuition reimbursement
• A wellness program
• Parental leave
• Vacation accrual
• Paid sick leave

Job Overview

We're seeking an exceptional Customer Development Manager to join our team as an Insights and Analytics expert supporting a Top National Customer. As a CDM, you'll utilize your analytical and thought leadership skills to execute category strategies aligned with customer priorities. This role involves analyzing data, identifying opportunities, and making recommendations that drive category and customer growth.

Key Responsibilities

• Manage data sources to monitor the field execution of vendor programs and assortments.
• Communicate complex and detailed information to multiple individuals and audiences with varying knowledge levels.
• Stay informed about analytic best practices across the industry and provide effective information to deliver sales, margin, and market development goals.
• Analyze and report data to identify issues, trends, or exceptions to drive improvement of results and find solutions.
• Track category performance, including sales, profits, margins, and market share.
• Develop, communicate, execute, and monitor specific performance metrics and goals relevant to each business as part of regular, scheduled business reviews.
• Create and deliver effective reports using POS data, Syndicated Data, and account-specific database information in presentation-ready formats.
• Evaluate and make recommendations on supplier performance to enhance the company's inventory and fill rate objectives.
• Understand and apply customer, consumer, and industry insights using market research data to deliver category growth.
• Ensure superior client satisfaction by providing hands-on deep analytics and contributing to team problem-solving.
• Manage multiple priorities in a fast-paced environment and perform other job-related duties as assigned.

Requirements

Essential Qualifications

• Bachelor's Degree and experience within the CPG sector; Adult Beverage preferred; Blithequark experience a value add.
• Strong analytical, problem-solving, decision-making, and quantitative analysis skills.
• Incorporating and interpreting data from multiple unrelated data sources into concise action-oriented recommendations.
• Understanding of National Chain Sales, Retail, and Distributor operations.
• Expertise in category management principles, syndicated data, and shopper/consumer insights (Numerator/Spectra, etc.).
• Ability to collaborate with external retail customers, key suppliers, and internal teams to deliver insights and recommendations.
• Assertive leadership and decision-making skills with an aptitude for understanding changing market dynamics and resolving complex problems.

Preferred Qualifications

• Preferred experience working with Syndicated data (Nielsen, IRI), Internal Shipment Data, and Household Panel.
• Strong leadership, decision-making capability, and a proven track record of success.
• Intermediate to advanced knowledge of Excel and PowerPoint.

Work Environment

At Blithequark, we're committed to providing a supportive and inclusive work environment that encourages growth and development. Our culture values:

• Continuous learning and growth
• Respect and open communication
• Employee well-being and work-life balance
• Diversity, equity, and inclusion

Physical Demands

• Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor).
• Physical demands with activity or condition may include occasional to rare amount of time include walking, bending, reaching, standing, and stooping.
• Critical nature of this job may require extended hours, overtime, and weekends.
• May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs.

EEO Statement

Blithequark is an Affirmative Action/EEO employer, committed to providing equal employment opportunities to all employees and applicants for employment without regard to:

• Race
• Color
• Religion
• Age
• Sex
• National origin
• Disability status
• Genetics
• Protected veteran status
• Sexual orientation
• Gender identity or expression
• Any other characteristic protected by federal, state, or local laws

Career Growth Opportunities

At Blithequark, we're dedicated to helping our employees grow and develop their careers. As a Customer Development Manager, you'll have opportunities to:

• Develop your analytical and leadership skills
• Collaborate with cross-functional teams
• Drive business growth and results
• Contribute to company-wide initiatives

Why Join Blithequark?

By joining Blithequark, you'll become part of a dynamic team that's passionate about delivering exceptional results and making a positive impact. Our culture values innovation, teamwork, and employee growth, providing a unique and rewarding work experience.

How to Apply

If you're a motivated and results-driven professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We can't wait to hear from you!