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Confirmations Representative Call Center - Work From Home (Orlando, FL – Amazon Store

Remote, USA Full-time Posted 2025-11-03
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$15/hour plus commission. Must live in Orlando, FL within 50 miles of office.
Are you looking for a place where meaningful moments are made together?
At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Confirmations Representative at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity. 

Where great benefits lead to a life fulfilled.

  • Competitive Pay 
  • Medical/Dental/Vision/401K opportunities 
  • Travel discounts 
  • Credit Union Membership 
  • Tuition Reimbursement 
  • Professional Counseling & Family Support 
  • Growth and Development Opportunities 
  • Benefit eligibility will vary by position 

As a Confirmations Representative, a typical day will include: 
  • Communicates via telephone calls (Outbound and potential inbound calls) with potential owners to reserve dates for preview package sales/tours, including explaining the opportunities available and answering questions.  
  • Explain details and requirements related to attending a sales presentation to potential owners and verify that individuals meet eligibility requirements. 
  • Encourage guests or callers to purchase or schedule preview package sales/tours.  
  • Answer guest questions about property facilities/services. 

Guest Experience And Company Standards 
  • Interact with colleagues and guests professionally and promptly. 
  • Contribute to team goals. 
  • Maintain confidentiality of proprietary materials and information.   
  • Always follow company policies and safety procedures. 

To Become a Confirmations Representative at HVC: 
  • Available to work various shifts, holidays, and both weekend days. 
  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance. 
  • Must possess the ability to navigate multiple computer systems simultaneously, along with proficiency in reading, writing, and comprehension. 
  • Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.  
  • #ihvocc
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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