Lead Strategic Reporting Customer Engagement Analyst (REMOTE)

What you’ll do: As our Lead Analyst in Reporting Solutions, you’ll be a key contributor to Stryker’s Transformation Strategies team, supporting our growth in the Ambulatory Surgery Center (ASC) and Neurotechnology (NT) markets. You’ll lead the delivery of post-deal services through strategic customer business reviews, ensuring our long-term agreements are supported with precision, insight, and care. Unlike a traditional data scientist, this position emphasizes the ability to engage stakeholders through clear, impactful presentations of data-driven strategies. This role sits at the intersection of data analytics and dynamic communication, ideal for someone who can translate complex insights into compelling narratives. • Lead the planning, coordination, and delivery of periodic customer business reviews for multi-divisional long-term sales agreements. • Partner with Customer Solutions teams to aggregate divisional data and ensure accuracy in reporting. • Identify root causes of reporting issues and develop mitigation strategies to prevent recurrence. • Collaborate with Regional Sales Managers to align reporting cadence and content with customer needs. • Respond to ad hoc customer requests and post-sale support requirements with agility and professionalism. • Build thoughtful, insight-driven customer presentations that clearly communicate value and foster long-term partnerships. • Manage a diverse portfolio of geographically dispersed customers, ensuring consistent and high-touch service. • Drive operational excellence through capacity planning, process optimization, and timely execution. • Foster a culture of transparency, ethics, and inclusion within the team. • Contribute to special projects and strategic initiatives as needed. What you’ll need: Required: • A Bachelor’s degree is required for this position. • 4+ years of professional experience in analytics, reporting, or customer-facing roles is needed to be a successful applicant. Preferred: • 2+ years presenting to Senior Leadership is strongly preferred for this position. • 2+ years of experience using Microsoft Excel, PowerPoint, SAP, and Model N is strongly preferred. $77,200 - $160,800 salary plus bonus eligible + benefits. Individual pay is based on skills, experience, and other relevant factors. This role will be posted for a minimum of 3 days. Apply tot his job Apply To this Job