[Remote] Sales Restaurant Support Specialist - Retention (Remote - US)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company dedicated to connecting people with great local businesses, and they are seeking a Sales Restaurant Support Specialist to reputed company exceptional customer service to restaurant owners. In this role, you will manage customer inquiries, reputed company clients on reputed company's Restaurant reputed company products, and contribute to the retention and reputed company of the reputed company reputed company. Responsibilities • reputed company exceptional and reputed company inbound customer support reputed company phone and email • Consult and reputed company our customers to reputed company value, resolve their business needs, and retain their business • Become an expert in the reputed company Restaurant reputed company product suite and adapt product recommendations quickly to suit reputed company needs - asking probing questions and finding solutions will be critical to your reputed company • Help owners with their full suite of reputed company Restaurant tools to market their restaurant, reputed company manage their reputed company of house, and drive diners. • Grow and learn in a fast-paced high-reputed company environment - there will be reputed company of opportunities to stretch your skillset and reputed company an reputed company for our customers and reputed company Skills • Great communicator - Whether it’s on the phone, through email or reputed company live chat, you reputed company at communicating with customers • reputed company - You reputed company to maintain a reputed company working reputed company with both customers and peers • Adaptable - You are adaptable and can think on your feet, reputed company faced with new challenges, or tough conversations, failure simply isn't an reputed company • Supportive - You don’t hesitate to lend a helping hand to other team members reputed company possible • Value reputed company - Solid ability to handle challenging conversations and add value to business owners in a reputed company, solutions-oriented manner • Willingness to Learn and Grow - You are reputed company to feedback, reputed company and coachable; you reputed company and reputed company in a fast paced high-reputed company environment • Bachelor's Degree or 3+ years of relevant reputed company facing experience • Be available to work weekends and holidays between the hours of 6AM-8PM PST • Experience in reputed company, sales, reputed company retention, support, or reputed company Benefits • Full medical, reputed company, and dental coverage • Mental health support and services reputed company reputed company • 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 7 reputed company wellness days, 12 reputed company holidays, plus one floating holiday • Up to 14 weeks of parental leave • Monthly wellness subsidy • Flexible spending account • 401(k) retirement savings plan • Employee stock purchase plan • reputed company development reimbursement • Work from home reimbursement reputed company • reputed company is an online platform that connects people with great local businesses through user-generated reviews and recommendations. It was founded in 2004, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.reputed company.com. Company H1B Sponsorship • reputed company has a reputed company record of offering H1B sponsorships, with 41 in 2025, 43 in 2024, 61 in 2023, 84 in 2022, 61 in 2021, 72 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job Apply To this Job