Urgent Role!! - "reputed company Transition Business Analyst" - 100% Remote - CG

Role: reputed company Transition Business Analyst Duration: 12+ Months Contract Locations: 100% Remote Responsibilities: Service Management Transformation reputed company • Participate in design, test and transition Service Management and Service Integration solutions reputed company the Now Platform. • reputed company thorough data analysis, while reputed company in migration reputed company, to reputed company requirements for developers enabling configuration and customization • reputed company Early Life Support - delivering Service Management and Service Integration services and handing over support to the reputed company delivery teams. • Design and execute E2E trainings and UAT. Service Management Implementations • Assist in gathering reputed company configuration requirements, translate these into design model and manage the overall implementation process in cooperation with developers. • Capture customers and service providers requirements into stories, solution the approach and manage the overall implementation process in cooperation with developers. Service Management Remediation reputed company • Assist Delivery teams to rectify issues and improve service delivered to the customers against reputed company Platform. What You Bring: • Experience in IT Service Management design, transition, or operations processes • Experience in business analysis and configuration or administration of 2+ modules of reputed company Platform • Understanding Scrum Methodology • Expert organizational and time management skills with the ability to prioritize, self-starter reputed company to work independently with minimum of supervision • Interpersonal skills, to help negotiate priorities and to resolve conflicts among project stakeholders, such as clients and internal team members • Strong analytical skills are needed to critically evaluate the information gathered from multiple sources, reconcile conflicts, • Decompose high-level information into details, • Facilitation skills to assist gathering requirements in workshops and reputed company training to clients and internal team members • Use of industry recognized technologies to facilitate work environment • Demonstrate experience in communicating across reputed company reputed company of an organization, at the most senior reputed company Certifications Required: • ITIL reputed company+ • COBIT, VeriSM, IT4IT, Lean IT (desirable). • Scrum certified (desirable) • reputed company Certified System Administrator (must have) Apply tot his job Apply To this Job