Remote Long-Term Care Data Entry Technician - Join a 100% Employee-Owned Healthcare Company

Unlock a Rewarding Career with Symbria Rx Services

At Symbria Rx Services, a division of Symbria, we're not just a company - we're a community of dedicated professionals passionate about enhancing the health and wellness of seniors. As one of the few 100% employee-owned companies in the healthcare sector, we're proud to be guided by the values of our employee owners. For over 20 years, we've been fostering an outstanding work environment where talented individuals can thrive and deliver patient-centered care to the geriatric population in senior-living and post-acute settings.

About the Role: Remote LTC Data Entry Technician

We're seeking a highly skilled and team-oriented Data Entry Technician to join our Symbria Rx Services team. As a Remote LTC Data Entry Technician, you will play a critical role in ensuring the accurate and efficient processing of prescription orders and medical records. If you're looking for a challenging yet rewarding opportunity to work with a dynamic team, we encourage you to explore this exciting career opportunity.

Position Summary

The primary responsibility of this role is to accurately and efficiently perform computer data entry of prescription orders and medical records. As a Remote LTC Data Entry Technician, you will be the backbone of our operations, working closely with our teams to ensure seamless delivery of patient care.

Key Responsibilities:

• Contact physician offices as needed for refill authorization and client verification for order clarification.
• Process new and refill prescriptions, ensuring productivity and quality standards are maintained.
• Verify eligibility, proof, and input prescriptions into our system.
• Document correspondence and follow-up activities within our system.
• Prepare audit sheets and provide feedback to management.
• Forward incomplete or rejected scripts to the appropriate department for resolution and track their status.
• Initiate and document correspondence and follow-up activities.
• Assist with research on lost or missing orders as requested by internal departments.
• Provide backup support to other pharmacy groups based on business needs.
• Deliver a high standard of customer service to clients through prompt and professional call handling.

Essential Qualifications

To be considered for this role, you must meet the following essential qualifications:

• High School diploma or general education degree (GED).
• Pharmacy Technician license and Certification (CPhT) as required by your state.
• Currently reside in a state where Symbria Rx Services is licensed (AZ, CO, FL, IL, IN, KS, MA, MI, MO, PA, OH, WI).
• Experience with FrameWorks LTC (Docutrack experience is preferred).
• Ability to work a flexible schedule, including nights, weekends, and holidays as operational needs dictate.

Preferred Qualifications:

• Minimum one year of pharmacy data entry experience.
• Strong knowledge of Brand/Generic drugs and medical terminology.
• Long-term care pharmacy experience.
• Frameworks and Docutrack experience.

Why Work with Us?

At Symbria Rx Services, we're proud to offer more than just a job - we offer a fulfilling career with a company that's committed to the well-being of its employees and the seniors we serve. As a 100% employee-owned company through our Employee Stock Ownership Plan (ESOP), you have a stake in our success. Here are just a few benefits of joining our team:

• Competitive salary and comprehensive benefits package, including Medical, Dental, and Vision Insurance.
• Short and long-term Disability Insurance for financial protection.
• Flexible Spending Accounts (FSA) to help manage your healthcare expenses.
• Employee Assistance Programs to support your well-being.
• Paid Time Off (PTO) and Tuition/CEU Reimbursement to support your personal and professional growth.

Career Growth and Learning Opportunities

At Symbria Rx Services, we're committed to helping our employees grow and develop in their careers. As a Remote LTC Data Entry Technician, you'll have the opportunity to enhance your skills in data entry, customer service, and pharmacy operations. Our comprehensive training programs and ongoing support ensure that you have the resources you need to succeed.

Our Work Environment and Culture

We pride ourselves on our inclusive and supportive work culture that values diversity and promotes a healthy work-life balance. As a remote worker, you'll be part of a dynamic team that's passionate about delivering exceptional patient care. We're committed to fostering an environment where everyone can thrive and contribute their best work.

Equal Opportunity Employer

Symbria Rx Services is an equal opportunity employer committed to diversity and inclusion. We welcome applications from individuals of all backgrounds and perspectives. We are committed to providing a work environment that is free from discrimination and harassment, and where everyone is treated with dignity and respect.

Join Our Team!

If you're a motivated and detail-oriented individual looking for a challenging and rewarding career opportunity, we encourage you to apply for the Remote LTC Data Entry Technician role. Don't miss this chance to be part of a dynamic team that's making a difference in the lives of seniors. Apply today and let's build the future together!