Experienced Full-Time Seasonal Chat and Phone Technical Support Customer Service Agent - Remote Opportunity with Comprehensive Benefits and Career Growth

Join the Team at blithequark and Elevate Your Customer Service Career

Are you passionate about delivering exceptional customer experiences and providing technical support? Do you want to work in a dynamic and supportive environment with opportunities for growth and development? Look no further than blithequark, a global leader in the customer experience (CX) industry. We are seeking a Seasonal Customer Service Representative to join our team of incredible people and help us create memorable experiences for our customers.

About blithequark

blithequark is a global leader in the customer experience (CX) industry, with 170,000 associates across the globe. We're the team behind the best experiences for 750+ of the world's leading brands, from Fortune 500 companies to local startups. We know every action taken, no matter how small, has a significant impact. Our employees savor the small moments and celebrate the big wins with our clients and with each other. Supporting +9 million customer conversations every day in +60 languages across 45 countries, blithequark combines innovative thinking and digital solutions – including self-service, artificial intelligence (AI), and data-driven analytics – with the expertise and empathy of our employees to Create Connection. Value Conversation.

Why Join blithequark?

At blithequark, we believe in creating positive moments for each other, which makes a difference and improves our associate experience. We offer a range of benefits and opportunities for growth and development, including:

• Working from home with a flexible schedule
• Computer equipment provided (all you need to have is a monitor!)
• Full-Time Schedule with the flexibility of a seasonal role, with the opportunity to become permanent
• $14/hour and incentive opportunities
• Hands-on, 100% paid training
• Internal Mobility (84% of our managers are promoted within)
• Employee discounts
• Referral bonuses
• EverBetter wellness program

Responsibilities

As a Seasonal Customer Service Representative at blithequark, you will be responsible for:

• Providing basic technical support via phone or chat
• Delivering an exceptional support experience
• Interacting and communicating effectively with a variety of customers
• Providing a memorable and delightful experience

Requirements

To be successful in this role, you will need:

Essential Qualifications

• High School Diploma or GED Equivalent
• 18 years of age
• Flexible to needs of business

Preferred Qualifications

• Previous experience in customer service or technical support
• Excellent communication and problem-solving skills

Equipment and Internet Requirements

To work from home, you will need:

• 1 Stand Alone Monitor (19 inch)
• Hardwired internet connection (no satellite or wireless)
• Required Internet Speed is 5.0 Mbps Down/ 5.0 Mbps Up
• A Working Phone Line (Home Phone or Mobile)
• Home office must be a noise/distraction-free environment
• Desk and an ergonomic chair

Location Requirements

** Must live in the United States***

Applicants residing within a 50-mile radius of our local sites may only be considered for onsite job openings.

For this role, applicants must reside in one (1) of the following States: Alabama, Arkansas, Florida, Georgia, Iowa, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Mississippi, North Carolina, North Dakota, Nebraska, New Mexico, Nevada, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, West Virginia or Wyoming.

What We Offer

At blithequark, we are committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to:

• Race
• Age
• Color
• Religion
• Sex
• Creed
• National origin
• Ancestry
• Citizenship
• Disability/handicap
• Marital status
• Protected veteran status
• Uniform status
• Sexual orientation
• Pregnancy
• Genetic information
• Gender identity and expression
• Any other basis protected by federal, state or local law

Career Growth Opportunities

At blithequark, we believe in promoting from within. Our internal mobility program has allowed 84% of our managers to be promoted within the company. We also offer a range of training and development programs to help you grow your skills and advance your career.

Learning Benefits

We offer hands-on, 100% paid training to help you develop the skills you need to succeed in your role. Our training program includes:

• Comprehensive onboarding program
• Ongoing coaching and feedback
• Regular training sessions

Work Environment and Company Culture

At blithequark, we pride ourselves on creating a positive and supportive work environment. Our company culture is built on the principles of:

• Respect
• Integrity
• Accountability
• Teamwork
• Innovation

Compensation and Benefits

We offer a competitive salary and benefits package, including:

• $14/hour
• Incentive opportunities
• Employee discounts
• Referral bonuses
• EverBetter wellness program

How to Apply

If you are passionate about delivering exceptional customer experiences and providing technical support, we encourage you to apply for this exciting opportunity at blithequark. Please submit your application through our website or contact us directly to learn more about this role.

Don't miss this opportunity to join our team and start creating memorable experiences for our customers. Apply now and take the first step towards a rewarding and challenging career at blithequark!