**Experienced Full Stack Chat Operator – Automotive Industry Customer Engagement Specialist**

Are you a master of online conversations, a virtuoso of virtual interactions, and a wizard of wow-ing customer experiences? Do you have a passion for gaming and a knack for turning conversations into leads? If so, we want you to join our dynamic team at blithequark as an Experienced Full Stack Chat Operator! **About blithequark** blithequark is a leading provider of innovative solutions for the automotive industry, and we're on a mission to revolutionize the way dealerships interact with their customers. Our cutting-edge technology and expert team of professionals are dedicated to delivering exceptional customer experiences that drive revenue and growth for our clients. As a Chat Operator at blithequark, you'll be at the forefront of this revolution, engaging with customers and turning conversations into leads that help our clients succeed. **Job Summary** We're seeking highly skilled and motivated Chat Operators to join our team and represent our automotive dealer clients favorably in online conversations. As a Chat Operator, you'll be responsible for: * Engaging in online conversations with customers, responding to their inquiries, and providing exceptional customer service * Creating a wow-ing experience for customers, turning conversations into leads, and driving revenue for our clients * Utilizing your gaming experience to make extra income and contribute to the success of our team * Collaborating with our team of professionals to achieve our goals and objectives * Participating in ongoing training and development to stay up-to-date with the latest industry trends and best practices **Key Responsibilities** * Engage in online conversations with customers, responding to their inquiries and providing exceptional customer service * Create a wow-ing experience for customers, turning conversations into leads, and driving revenue for our clients * Utilize your gaming experience to make extra income and contribute to the success of our team * Collaborate with our team of professionals to achieve our goals and objectives * Participate in ongoing training and development to stay up-to-date with the latest industry trends and best practices * Meet or exceed performance metrics, including response time, resolution rate, and customer satisfaction * Work independently in a remote setting, with minimal supervision and guidance * Maintain confidentiality and handle sensitive customer information with discretion **Requirements** * Must live within the state of Idaho * Must have your own computer or laptop with a webcam, second monitor, microphone, and external mouse * Computer must have a minimum of 8 GB of RAM, 64-bit Operating System, and 8th Generation Intel Core (3 equivalent or higher) * Quiet, dedicated work space free from distractions – this is a remote position * Able to attend 4 weeks of remote training, Tuesday – Saturday between the hours of 11am-7:30pm EDT * Must be able to type at least 35 WPM, 40 and above is preferred * Gaming experience is preferred * Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues * Ability to work in a fast-paced environment, with multiple priorities and deadlines * Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions * Ability to maintain confidentiality and handle sensitive customer information with discretion **Essential Qualifications** * High school diploma or equivalent required; degree in a related field (e.g. communications, marketing, business) preferred * 1-2 years of experience in customer service, sales, or a related field * Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues * Ability to work in a fast-paced environment, with multiple priorities and deadlines * Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions * Ability to maintain confidentiality and handle sensitive customer information with discretion **Preferred Qualifications** * Experience in the automotive industry or a related field * Gaming experience, with a strong understanding of online gaming communities and platforms * Strong typing skills, with the ability to type at least 40 WPM * Experience with customer relationship management (CRM) software and other related tools * Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions **Skills and Competencies** * Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues * Ability to work in a fast-paced environment, with multiple priorities and deadlines * Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions * Ability to maintain confidentiality and handle sensitive customer information with discretion * Strong typing skills, with the ability to type at least 35 WPM * Experience with customer relationship management (CRM) software and other related tools * Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions **Career Growth Opportunities and Learning Benefits** * Opportunities for career advancement and professional growth within blithequark * Ongoing training and development to stay up-to-date with the latest industry trends and best practices * Collaborative and dynamic work environment, with a team of professionals dedicated to delivering exceptional customer experiences * Flexible work arrangements, including remote work options and flexible hours * Competitive compensation and benefits package, including health insurance, paid time off, and retirement savings plan **Work Environment and Company Culture** * blithequark is a dynamic and innovative company, with a strong commitment to delivering exceptional customer experiences * Our team of professionals is dedicated to working collaboratively and effectively, with a focus on achieving our goals and objectives * We offer a flexible and supportive work environment, with opportunities for career growth and professional development * Our company culture is built on a foundation of integrity, respect, and open communication, with a focus on delivering exceptional customer experiences **Compensation, Perks, and Benefits** * Competitive compensation package, including hourly rate of $13 per hour * Opportunities for career advancement and professional growth within blithequark * Ongoing training and development to stay up-to-date with the latest industry trends and best practices * Collaborative and dynamic work environment, with a team of professionals dedicated to delivering exceptional customer experiences * Flexible work arrangements, including remote work options and flexible hours * Competitive benefits package, including health insurance, paid time off, and retirement savings plan **How to Apply** If you're a motivated and experienced Chat Operator looking for a new challenge, we want to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you and learn more about your qualifications and experience! Apply for this job