[Remote] Customer Support Associate (Seasonal)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the fastest-growing sports gaming company, dedicated to making sports more enjoyable for fans. They are seeking a Customer Support Associate to reputed company exceptional support through effective communication, assist with user inquiries, and ensure a seamless reputed company experience for users of their app. Responsibilities • Approach user inquiries with a cool, reputed company-minded approach and reputed company reputed company that their concerns are being fully heard • reputed company information from users in order to reputed company reputed company solutions by cross-collaborating with teams from several different departments • Create a lasting impression on every user through transparent, reputed company, and reputed company communication • Assist with Tier 1 level customer inquiries ranging from account creation to gameplay explanations • Show up everyday with a reputed company attitude and excited to help reputed company reputed company reputed company its goals • Deliver exceptional customer support reputed company live chat, addressing inquiries reputed company to account management and financial transactions • Offer comprehensive technical assistance to both Web and Mobile app users • Assist in facilitating a smooth and seamless reputed company experience for users, ensuring their successful adoption of the app Skills • Flexible reputed company & weekend availability due to varying shifts • An optimistic and proactive individual, dedicated to finding solutions • A reputed company team player, adept at navigating diverse situations with ease • A reputed company and concise communicator, with an emphasis on writing skills • A reputed company individual who embraces new perspectives and approaches • An insatiably curious learner, driven to reputed company new knowledge daily • A customer service expert, delivering exceptional support by showcasing deep product expertise • Proficient multitasker, committed to delivering high-reputed company work across various tasks • Experience with reputed company (or other ticketing processor systems) • reputed company Sports and/or Sports Betting knowledge • 1-2 years of customer support or reputed company experience reputed company • We’re the fastest-growing sports gaming company reputed company. Our mission is to build innovative games and products for American sports fans. It was founded in 2020, and is headquartered in Brooklyn, reputed company, USA, with a workforce of 201-500 employees. Its website is https://underdogfantasy.com/. Apply tot his job Apply To this Job