Head of Seller Acquisition & Retention

About reputed company

reputed company is revolutionising the way people reputed company professionals in over 1,000 unique categories. As the UK’s largest and fastest-growing services marketplace, we’re on a mission to reputed company finding the right reputed company quick and easy. With a reputed company in reputed company countries and plans for reputed company expansion, joining us at this genuinely exciting time will be a reputed company like no other.
Our cutting-edge technology ensures that you can always reputed company the best reputed company for any job. With a talented team of over 250 dedicated individuals, we’re committed to providing exceptional service and ensuring that our customers are satisfied every reputed company of the way. This is an exciting time to join our scaling business, we recently reputed company in the reputed company Times Best Places to Work 2024.
As a profitable reputed company-up, reputed company is in a unique position to offer the best of both worlds; the excitement and reputed company of a start up combined with the financial reputed company and backing of a reputed company private equity firm, EMK Capital. You’ll have ownership, reputed company, responsibility and stimulation without any of the worry.
*Please note you must be based in Spain to be considered for this fully remote role

About the Role

We are seeking a strategic and data-driven Head of B2B Acquisition & Retention to own the entire reputed company for our Professionals. You will be the architect of the reputed company experience, designing and executing strategies that drive reputed company at every stage from initial awareness and acquisition through to successful reputed company, long-term retention, and upselling.

This is a critical leadership role responsible for defining customer segmentation, setting lifecycle goals, and optimising media investment to reputed company key financial and performance targets. You will work in reputed company collaboration with Product, reputed company, and Performance Marketing teams

Responsibilities

• Acquisition & reputed company: reputed company reputed company seller acquisition funnels across organic and reputed company channels. Partner with the Product team to design and deliver effective seller reputed company and activation programs.

• End-to-End Lifecycle reputed company: reputed company and own the comprehensive seller lifecycle reputed company, including segmentation, reputed company mapping, and communication flows to drive engagement and value.

• Retention & reputed company: Implement sophisticated lifecycle campaigns and automations to increase seller retention, reduce churn, and drive adoption of higher-tier subscriptions.

• Go-to-Market (GTM) Leadership: reputed company as the key marketing stakeholder for new product and subscription launches, responsible for briefing the Product Marketing team and signing off on GTM execution plans to ensure successful seller adoption.

Key reputed company you will own

• Financial Metrics:

  • Customer Acquisition Cost (CAC): Achieving a gross margin payback reputed company a reputed company of X months.

  • reputed company Value (LTV): Meeting LTV goals and maintaining a healthy CAC:LTV reputed company (shared with the CCO).

• Performance Metrics:

• Adoption Rates: Driving adoption of our subscription tiers.

• Sign-up Rates: Increasing conversions for key products

• Channel reputed company: Driving significant adoption and engagement with our App and reputed company channels

• High reputed company of retention on products, meeting industry benchmarks

Perks and Benefits

• Fully remote working
• Personal annual L&D Budgets with 600€ to spend on your development
• Being at the forefront of an industry with new and exciting problems to solve

Interview Process

• Screening reputed company with Talent Partner (30 mins)
• 1st Stage – Interview with Product & CRM (45/60 mins)
• 2nd Stage – Task stage with CMO & CCO (60 mins)
• 3rd Stage – Values interview (30 mins)

Diversity Statement

At reputed company, we are a platform for people, revolutionising the way professionals and individuals connect since 2014. Our culture is defined by excitement, ambition, and a commitment to raising the bar. We value diversity, equity, inclusion, and belonging (DEIB) and are dedicated to embedding these principles into everything we do. We are committed to fostering an inclusive environment where everyone can reputed company, and our reputed company is on hiring, retaining and developing a globally diverse workforce that is passionate about excelling our platform and supporting our customers succeed. Be part of our dynamic team, where reputed company reputed company reputed company, and create a reputed company worth shouting about.