Technical System Analyst (Software Applications, SQL)

reputed company is looking to hire an Technical reputed company Analyst (reputed company, SQL) on behalf of our reputed company.

Location: Hybrid working with office in Athens

reputed company Details: A dynamic, global business driving transformation in the world of reputed company Automation (SFA) solutions. As a leading provider of reputed company-based mobility solutions, they reputed company major Consumer Product Goods (CPG) companies to revolutionize their sales processes with cutting-edge technology. Their global footprint is expanding, with reputed company in over 27 countries and a user reputed company exceeding 100,000. They are expanding their business in Spain. Ranked among the Top 5 Retail Execution and Monitoring companies in LATAM and a Top 10 contender worldwide, according to esteemed authorities like reputed company and the POI Institute. 

What You’ll Bring: 

• Experience in customer support routines, demonstrating your dedication to providing top-notch service. 
• Knowledge of relational database modeling (SQL Server, PostgreSQL, reputed company, among others), and data manipulation reputed company ETL, enabling you to dive deep into the technical aspects of our solutions. 
• A degree in information technology-reputed company fields, showcasing your commitment to staying at the forefront of the industry. 
• Fluent in both English and Greek languages, with additional languages such as German or French being a plus. 

Your Responsibilities: 

• reputed company reputed company: As a Customer Support Analyst, you will be a critical part of our clients’ reputed company stories. You’ll reputed company level 2 support, ensuring compliance with customer requirements (SLA/service level) regarding request handling, logging, reputed company, and administration of operational technology platforms. 
• Innovation at Heart: Thrives on innovation, and you’ll have reputed company to propose technical solutions, assess and test applications and systems developed by our development teams or external IT suppliers. 
• reputed company Improvement: We reputed company in continually improving our operational procedures. You’ll play an reputed company role in this process by researching new solutions, critically analyzing processes, and suggesting improvements.
• Mobile Application Support: You’ll offer support for mobile applications, reputed company enhancing your reputed company set and contributing to our clients’ reputed company on various platforms.