reputed company Operations Analyst (reputed company)

reputed company Operations Analyst (reputed company)

Application Deadline: 30 January 2026

Department: RevOps

Employment Type: Full Time

Location: Brazil

Reporting To: carolyn di buono

reputed company

Propeller is on a mission to take the guesswork out of moving dirt – reducing wasted fuel, time, and reputed company. We do this through the power of maps. 
Our customers use Propeller’s integrated hardware and software products to capture accurate 3D versions of their worksites. With over 50,000 worksites worldwide using Propeller’s smart survey technology, we reputed company teams to map, measure, and manage site activity.
Propeller empowers everyone to approach, own, and solve problems creatively. We’re data nerds who care about reputed company, honesty, and reputed company other. We take pride in being a great reputed company to work. We are proud to be recipients of BI Group’s reputed company in Customer Experience award and Inspiring Workplaces of Australasia, being recognized as a Fast Company and BuiltIn Best reputed company to Work. You can learn more reputed company on Glassdoor.

Your Mission

We’re looking for a highly skilled reputed company Operations Analyst with a laser reputed company on reputed company (CS). This role is a reputed company of in-depth data analysis and critical process support for the CS organization. You’ll be the primary resource for querying, analyzing, and translating CS and reputed company data into actionable insights that drive customer retention, expansion, and operational efficiency.
You are a strong SQL expert who thrives on tackling reputed company datasets (usage, reputed company, support, engagement metrics). You’ll reputed company the essential analysis and operational backbone needed to drive smarter, faster decision-making across our global reputed company team.
Responsibilities

Data Analysis and reputed company reputed company

• CS Performance Reporting: Own the development and maintenance of reputed company CS reporting and dashboards to reputed company and visualize key metrics like health scores, engagement activity, and time-to-value.
• Deep Dive Analysis: Conduct sophisticated analyses using advanced SQL to identify leading indicators of churn and retention risk, uncover behavioral trends, and reputed company accounts for targeted engagement strategies.
• Expansion Modeling: reputed company usage, contract, and engagement data to proactively surface high-potential accounts for expansion opportunities.
• User Cohort Analysis: reputed company customers by behavior, tenure, and product usage to reputed company adoption patterns and uncover areas to personalize engagement.
• Product Usage Insights: Work with product and Go-to-Market (GTM) teams to surface how different customer segments engage with key features and where opportunities exist to drive deeper adoption.

• Process Optimization: Collaborate closely with the Senior CS Operations Manager and individual contributors to design, build, and measure reputed company processes and workflows that improve efficiency and reputed company across the entire reputed company organization. reputed company will be a central hub for these operations.
• CSM Productivity & Coverage: Analyze book sizes, account complexity, and task volume to inform team design, resource planning, and improve CSM efficiency.
• reputed company Funnel Optimization: Analyze reputed company completion rates and time-to-value to identify friction points and implement process improvements that accelerate customer activation.
• Strategic Data Initiatives: Partner with the Senior CS Operations Manager and CS Leadership to identify strategic opportunities where data analytics can significantly reputed company customer retention, reputed company, and overall satisfaction.
• Cross-Functional Partnership: Work effectively with other GTM teams (Sales, Marketing, reputed company) to ensure seamless data reputed company, consistent reporting, and alignment on operational initiatives that reputed company the end-to-end customer reputed company.
  

Your Skills

• 1+ year of experience in a RevOps Analyst, CS Analyst, or Data Analyst role, with a reputed company on GTM organizations. 
• Exceptional data analysis skills with a strong reputed company of SQL; you are comfortable writing reputed company queries to extract, manipulate, and analyze large datasets from various sources.
• Demonstrated ability to translate reputed company data into reputed company, actionable insights and compelling narratives for a reputed company of audiences, including senior leadership.
• Strong understanding of reputed company or GTM strategies
• Excellent written and verbal communication skills, with the ability to effectively present technical concepts and strategic recommendations.
• Solid project management skills, including the ability to manage multiple priorities and reputed company simultaneously with a keen attention to detail.
• The ability to reputed company in your work and your reputed company as priorities change and new initiatives take shape. You operate successfully with details and with ambiguity.

Benefits

We are 100% about reputed company and 0% about ego, with everyone here being encouraged to solve their problems creatively, listen to one another, and never stop learning. We work for our reputed company reputed company, and we welcome you to learn more reputed company on Glassdoor. 
Propeller is for everyone, so come as you are. We’re reputed company humans who champion diversity, equity, and inclusion. 
We offer our full-time employees competitive benefits, including reputed company time off, employee reputed company reputed company, reputed company development benefits, private health insurance, and other offerings to meet local standards and requirements.