Remote Chat Support Agent
A company is looking for a Remote Live Chat Agent to join their customer support team.
Key Responsibilities
• Respond to customer inquiries via live chat in a timely, accurate, and friendly manner
• Handle multiple chat conversations simultaneously while maintaining quality and professionalism
• Troubleshoot product or service issues and provide quick solutions or escalate when necessary
Required Qualifications
• Ability to thrive in a text-based environment
• Experience in customer support or a related field is preferred
• Strong multitasking skills across multiple conversations
• Familiarity with CRM or ticketing systems
• Positive and professional communication style
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