Experienced Associate Solutions Engineer - Remote Government Court Management Solutions Specialist

Introduction to Thomson Reuters

Thomson Reuters is a global leader in providing innovative solutions for legal, tax, accounting, and compliance professionals. With a rich history spanning almost 160 years, we have established ourselves as a trusted brand, committed to delivering high-quality products and services that empower our customers to work efficiently and effectively. Our industry-leading solutions are designed to meet the unique needs of our esteemed customers, and we are dedicated to continuously improving and expanding our offerings to stay ahead of the curve.

About the Role

We are seeking an experienced Associate Solutions Engineer to join our dynamic team in the Government - Court Management Solutions (CMS) division. As an Associate Solution Engineer, you will play a pivotal role in crafting and implementing innovative solutions tailored to meet the unique needs of our customers within the legal industry. You will leverage your technical expertise to contribute to the ongoing development and enhancement of our court management products, ensuring that they remain at the forefront of the industry.

Key Responsibilities

• Collaborate with cross-functional teams to ensure a thorough understanding of customer needs and provide valuable technical expertise during solution design
• Work closely with customers to gain insights into their specific challenges and deliver high-quality solutions that streamline court processes, optimize efficiency, and enhance overall user experiences
• Troubleshoot technical issues, conduct product demonstrations, and proficiently train customers in effectively utilizing our court management solutions
• Remain up-to-date with the latest industry trends and technological advancements, ensuring that our products consistently maintain their leading position within the legal landscape
• Act as an integral member of the Solutions Architecture Team, evaluating and consolidating complex business requirements and preparing detailed functional specifications
• Assist with developing cost estimates associated with integration, data migration, and reporting solutions
• Manage low to medium-complexity projects with a low level of supervision

About You

To be successful in this role, you should have a strong background in computer science or a related field, with experience in databases, SQL, Microsoft EXCEL, programming, RestAPI, and Azure. You should also possess knowledge of information technologies, including fundamental concepts, systems, and applications, as well as the ability to quickly assimilate the CMS enterprise application.

Essential Qualifications

• Bachelor's Degree in Computer Science or a related field, or equivalent experience
• Experience with databases, SQL, Microsoft EXCEL, programming, RestAPI, and Azure
• Knowledge of information technologies, including fundamental concepts, systems, and applications
• Prior knowledge of information systems, business administration, or records management, including coursework in workflow analysis, flow charting, and cost-benefit analysis
• Broad knowledge of software and system data integration
• Excellent communication (oral/written) skills and the ability to interact with multiple teams and customers in a diverse setting

Preferred Qualifications

• Experience managing external and internal relationships with customers, partners, and vendors to meet integration objectives
• Experience with project management, including managing low to medium-complexity projects with a low level of supervision
• Experience with court management systems or other related software applications

Skills and Competencies

To succeed in this role, you should possess strong technical skills, including proficiency in programming languages, databases, and software applications. You should also have excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and customers. Additionally, you should be able to analyze complex business requirements, identify solutions, and implement them in a timely and efficient manner.

Technical Skills

• Programming languages (e.g., Java, Python, C#)
• Databases (e.g., MySQL, Oracle, SQL Server)
• Software applications (e.g., Microsoft EXCEL, Azure, RestAPI)
• Operating Systems (e.g., Windows, Linux, macOS)

Soft Skills

• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Ability to work effectively in a team environment
• Ability to manage multiple projects and priorities

Career Growth Opportunities and Learning Benefits

At Thomson Reuters, we are committed to the personal and professional growth of our employees. We offer a range of learning and development opportunities, including LinkedIn Learning access, internal Talent Marketplace with opportunities to work on projects cross-company, and Ten Thousand Coffees Thomson Reuters café networking. We also provide a comprehensive benefits package, including market-competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match.

Work Environment and Company Culture

Thomson Reuters is a global company with a diverse and inclusive culture. We are committed to creating a work environment that is flexible, supportive, and empowering, where everyone has the opportunity to contribute and grow professionally. We offer a hybrid work model, with the option to work from home or in the office, and we provide a range of benefits and programs to support work-life balance, including flexible vacation, sick and safe paid time off, and parental leave.

Compensation, Perks, and Benefits

We offer a competitive salary range of $53,900 - $100,100 per year, depending on experience and location. We also provide a range of perks and benefits, including optional hospital, accident, and sickness insurance, flexible spending and health savings accounts, fitness reimbursement, and access to Employee Assistance Program. Additionally, we offer a comprehensive benefits package, including market-competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match.

Conclusion

If you are a motivated and experienced Associate Solutions Engineer looking for a new challenge, we encourage you to apply for this exciting opportunity. As a member of our dynamic team, you will have the opportunity to work on cutting-edge court management solutions, collaborate with cross-functional teams, and contribute to the ongoing development and enhancement of our products. You will also have access to a range of learning and development opportunities, a comprehensive benefits package, and a flexible and supportive work environment. Don't miss out on this opportunity to join a global leader in the legal industry and help shape the future of court management solutions.

We Encourage You to Apply!

Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team, and we are committed to creating a diverse and inclusive work environment. Apply now to take the first step towards an exciting and rewarding career with Thomson Reuters.