Experienced Global Casino Operations Program Director – Strategic Leadership and Operational Excellence in the Gaming Industry

Introduction to Carnival Corporation

Carnival Corporation, one of the world's largest leisure travel companies, is seeking an experienced and strategic leader to fill the role of Global Casino Operations Program Director. As a key member of our team, you will have the opportunity to drive operational efficiencies, effectiveness, and revenue optimization across our global organization. With a portfolio of leading cruise brands, including Carnival Cruise Line, Holland America Line, Princess Cruises, and Seabourn, we offer a unique and exciting work environment that is both challenging and rewarding.

Job Overview

The Global Casino Operations Program Director will support our Global Casino Operations (GCO) team in driving business growth, improving productivity, and streamlining processes. This role will require a high degree of coordination and collaboration across all GCO departments, as well as interaction with senior leadership and other key stakeholders. The successful candidate will have a broad business background, strong financial acumen, and excellent project management skills, with the ability to prioritize critical programs and drive results.

Key Responsibilities

• Oversee major strategic business initiatives from development through successful execution, under the guidance of the Sr. Director of Finance & Accounting and the GCO Leadership team
• Assist and communicate with GCO Senior Leadership on major project development and management initiatives
• Coordinate disparate analytical functions and reporting to ensure logical and ongoing coordinated presentations and communication
• Communicate overall business objectives and accomplishments to Operating brands
• Improve current processes and coordinate organizational procedures for optimized efficiency and productivity
• Review, design, and execute on improvements to org structure and resource planning
• Find knowledge and skills gaps and help address them; build and develop relationships with all employees for increased efficiency and effective responsiveness into existing operations
• Work with GHR to develop and memorialize GCO's formal onboarding process for all new hires
• Assist with the preparation and dissemination of communications; serve as liaison between staff, executives, senior leaders, and shipboard HR
• Oversee daily operations through collaboration with senior management and department leaders
• Track and coordinate the GCO's ongoing business performance to ensure adherence to strategic initiatives, timelines, KPIs, and corporate mission statement
• Create presentations utilizing notes, data, and tables provided by the subject matter experts, and enhance with graphics, formatting, etc. as necessary
• Ensure a consistent presentation "look and feel" across all teams
• Suggest edits as needed
• Create and maintain a library of presentations and communications utilized in projects and cyclical processes/campaigns

Essential Qualifications

• Bachelor's degree in Business, Marketing, Finance, or a related field
• 5+ years of experience in a business or executive management role, with a focus on operations management
• Proficiency in the Microsoft 365 Office Suite (Including Excel, PowerPoint, and Word)
• Proficiency in Data Visualization Platforms (PowerBI, Tableau, or similar)
• Knowledge of appropriate data privacy laws
• Prior business or executive management role; project management experience highly desired
• Experience with data analysis and budget management
• Consulting experience with a focus on operations management
• Proven success in a project coordination role, with excellent communication and interpersonal skills
• Nimble business mind with a focus on developing creative solutions
• Strong project reporting skills, with a focus on interdepartmental communication
• Proven experience organizing and directing multiple teams and departments
• Excellent communicator in written and verbal form, with the ability to build strong relationships with stakeholders

Preferred Qualifications

• Master's degree in Business Administration, Finance, or a related field
• 7+ years of experience in a business or executive management role, with a focus on operations management
• Certification in project management (e.g., PMP, Agile)
• Experience with IT technology and data analytics
• Knowledge of the gaming industry and casino operations
• Experience working in a global organization, with a focus on international business operations

Career Growth Opportunities and Learning Benefits

At Carnival Corporation, we are committed to the growth and development of our employees. As a Global Casino Operations Program Director, you will have access to a range of training and development programs, including leadership development, project management, and industry-specific training. You will also have the opportunity to work with a talented and experienced team, and to contribute to the success of our organization.

Work Environment and Company Culture

Our company culture is built on a foundation of integrity, honesty, and respect for others. We value diversity and inclusion, and we are committed to creating a work environment that is welcoming and supportive of all employees. We also prioritize safety and sustainability, and we are committed to minimizing our impact on the environment.

Compensation, Perks, and Benefits

We offer a competitive salary range of $130,000 - $175,000 per year, depending on experience. In addition to your base salary, you will be eligible for a range of benefits, including:

• Comprehensive medical, dental, and vision plans
• Company-paid term life insurance and disability coverage
• 401(k) plan with company match
• Employee Stock Purchase plan
• Paid vacation and sick time
• Cruise benefits, including complimentary stand-by cruises and employee discounts on confirmed cruises
• On-site preschool program, wellness center, and health clinic at our Miami campus

Conclusion

If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for the Global Casino Operations Program Director role. With your skills and experience, you will have the opportunity to make a real impact on our organization and contribute to our continued success. Don't hesitate – apply today and take the first step towards an exciting and rewarding career with Carnival Corporation!