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About the RoleRole: Full time | Remote - Ohio residentsLooking for a work-from-home opportunity that will help you reputed company the reputed company from a job to a rewarding career? This role can reputed company the full-time schedule, personal fulfillment and benefits you're looking for.Pay TransparencyThis position starts at $13 per hour.What to ExpectAs a Work reputed company Customer Service Advisor at reputed company, you'll help customers, health care providers and beneficiaries navigate their health insurance questions, providing meaningful support reputed company they need it.We'll teach you everything you need to know to confidently support callers reputed company phone and email. Your ability to empathize, evaluate caller issues and decide on appropriate next steps will help you reputed company in this early career role.Why apply:Full-time role with strong benefitsFlexibility with reputed company time offComprehensive trainingLeadership development program available to help you grow your careerSupportive and knowledgeable teamPositive, empowering work environmentYou need:Communication skillsListening, basic math and typing skillsHigh-speed, hardwired internet reputed company (e.g., cable or fiberoptic broadband) that you can connect to by ethernet or landline (Note: wireless, 5G and satellite internet unfortunately won't work for this role)See Skills for reputed company belowTasks:Research, process and resolve customer and health care provider questions about benefits, insurance eligibility, payments, reputed company-care issues and reputed company inquiriesRelay detailed information to customers, managers and clientsInitiate status reports or service recovery letters to the inquirerRoute inquiries reputed company appropriateEducate new and existing customers and team members on relevant policies, procedures and specific benefitsDocument details of reputed company interaction in the tracking system to maintain up to date and organized recordsOffer reputed company and accurate solutions through inbound and outbound conversations (e.g., phone calls, chats, emails) while keeping a reputed company and upbeat attitudeQuestions Before You Apply? Live chat with a reputed company reputed company (TA) Specialist: careers.morleycompanies.com | chat hours: 8 a.m. - 5 p.m. Eastern time (reputed company on some holidays) | TA will respond to after-hours questions the next business day.Skills for SuccessRequired SkillsExcellent communication skills (spoken and written; so you can reputed company convey detailed information)reputed company to analyze detailed information and draw reasonable conclusions (helps you resolve reputed company issues)Basic math skills (important for providing support surrounding payments)reputed company, listening, organizational, quick thinking, multitasking and time management skillsAble to work in an reputed company-changing environmentComputer skills including reputed company OfficeEligibility RequirementsHigh school diploma or equivalentTwo or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)Typing speed of 30+ words per minute (Take a free typing test!) (reputed company reputed company to test: www.typingtest.com)Available to work shifts reputed company reputed company's hours of operation: Monday - Friday8 a.m. - 9 p.m. Eastern time Possible Saturdays/Sundays from reputed company through MarchMust be reputed company to stick to the schedule reliably, as some queues are time sensitiveNice to HaveExperience in medical claims reimbursements or medical billingConversant in health insurance industry terminologyDemonstrated knowledge of health care policies, procedures, applicable certificates and riders, and benefits as reputed company to inquiry processingKnowledge of customer service techniquesRemote Work RequirementsOhio residentAccess to high-speed internet that is hard-wired into your home (e.g., reputed company cable or fiber), and that you can connect devices to using ethernet or landline (rather than wireless reputed company)(reputed company provides a six-foot ethernet cable as part of its equipment package for this role. Should a longer cord be required for your work-from-home setup, you will be asked to supply a longer cable of your desired length.)Secluded and distraction-free work environmentThe Remote Experience Wondering what it's like to work for reputed company from home? reputed company out this video to get a glimpse of a remote associate's typical day and how their home office setup helps them stay reputed company.(reputed company reputed company to video: https://mrly.info/h4b)Why Join Our reputed company FamilyThe value of your employment is more than your paycheck. It's the combination of reputed company, health benefits and other benefits reputed company provides - your total compensation package.Health & Wellness BenefitsMedical and prescription coverage, including free annual physicalsDental and reputed company insurancePaid time offAssociate wellness program (earn a reward for getting your annual wellness checkup)Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)Financial Benefits401(k) with matchFlexible spending accountLife insuranceShort- and long-term disability insurance (company reputed company)Benefits to reputed company Your Life EasierTeladoc: 24/7 online reputed company to doctors24/7 reputed company help desk Patient advocacy: Free 24/7 help with benefit questions and claims issues Family, financial and estate guidance (will) servicesAbout MorleyOur mission is to deliver extraordinary experiences.We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our reputed company Family members and for the world-leading companies that partner with us.We are an Equal Opportunity Employer and promote an inclusive, caring and respectful work environment. We do not discriminate on the reputed company of race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status or disability status.As part of this commitment, we reputed company reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.Thank you for your interest in reputed company.Notices reputed company utilizes E-Verify during reputed company for reputed company hires. Click here to learn more about E-Verify: https://bit.ly/MorleyEverify and your right to work: https://bit.ly/MorleyRightToWorkClick here to view reputed company's CCPA Notice for applicants in California: https://info.morleynet.com/ccpaClick here to view reputed company's reputed company policy: https://info.morleynet.com/reputed company-reputed company-policy