Order Processing Specialists
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Role Description
Mercor is seeking experienced wholesale order clerks to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems. This engagement focuses on diagnosing and solving real issues in wholesale order processing through hands-on scenario creation and validation. It's an opportunity to contribute your expertise to cutting-edge AI research while working independently and remotely on your own schedule.
Key Responsibilities
- Write tasks and scenarios that reflect real-world order processing work in wholesale trade based on your professional experience
- Create realistic situations involving order entry, inventory verification, pricing calculations, and customer communication
- Develop scenarios for handling order modifications, processing invoices, coordinating with warehouse teams, and resolving order issues
- Review and evaluate AI responses to order processing queries for accuracy and professional standards
- Provide detailed feedback on order fulfillment scenarios to improve AI training
Qualifications
- 4+ years professional experience as an order clerk in wholesale trade
- Demonstrated professional recognition and management responsibilities
- Proficient with using computers and navigating various software systems
- Excellent written communication with strong grammar and spelling skills
- Pass video interview, background check, training, and qualification quiz
- 14 years experience preferred
Requirements
- Fully remote and asynchronous — complete work on your own schedule
- Expected workload: 20+ hours per week, with flexibility to scale up to 40 hours
- Project start date: immediately, lasting for around 6 weeks
Compensation & Contract Terms
- Independent contractor engagement through Mercor
- Hourly compensation, paid weekly via Stripe Connect
- Payments based on services rendered; contractors maintain full control over their work schedule and methods
Application Process
- Applications reviewed continuously; shortlisted professionals will be contacted for next steps
- Typical response time: within one week of submission
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