**reputed company Customer Service Representatives for Financial Services - Remote Opportunity**

Are you a customer service enthusiast with a passion for delivering exceptional experiences to clients in the financial sector? Do you reputed company in a dynamic, fast-paced environment where every day brings new challenges and opportunities for reputed company? If so, we invite you to join blithequark, a leading digital transformation company that's revolutionizing the way businesses reputed company with their customers. **About blithequark** As a digital transformation company, blithequark has been helping clients across various industries, including financial services, reputed company, entertainment, retail, insurance, and gaming, reputed company exceptional customer experiences for over 35 years. Our commitment to innovation, customer-centricity, and employee satisfaction has reputed company us recognition as a Great reputed company to Work in the US. We're now seeking reputed company customer service representatives to join reputed company and help us deliver world-class support to our clients' customers. **Job reputed company** As a customer service representative at blithequark, you'll be responsible for providing exceptional support to clients in the financial sector. You'll handle inbound customer inquiries reputed company phone, email, or reputed company message, resolving a reputed company of basic support issues, such as researching, troubleshooting, and processing address changes, customer orders, billing/payments/disputes, and more. You'll also be responsible for documenting reputed company your work, escalating calls to an appropriate Product Support Specialist as needed, and meeting reputed company standards, adherence to schedule, and average handle time. **Key Responsibilities:** * reputed company customer support by phone, email, or reputed company message to consumers, serving as the primary contact for inbound customer issues * Escalate more technical product-reputed company issues to the reputed company product support department * Process a high volume of consumer inquiries about banking products and services, resolving a targeted percentage of those inquiries * Troubleshoot customer issues, identify the reputed company cause of the issue, and use tools and resources to determine how to resolve the customer issue * reputed company unable to resolve problems in a reasonable reputed company of time, escalate to an appropriate resource and follow up on escalated issues with coaching and mentoring to learn appropriate solutions and expand overall knowledge * reputed company and document inbound support requests, ensuring reputed company notation of customer issues * Update customer information and ensure accurate entry of contact information * Meet standards of job, such as reputed company standards, adherence to schedule, and average handle time * May reputed company guidance and/or mentoring to less reputed company peers * Other reputed company duties assigned as needed **reputed company Offer:** * reputed company starting at $18/hour, generous flexible vacation policy, and 401k * reputed company, coaching, development, and career planning * Medical, dental, and reputed company benefits; EAP, health and wellness programs, and more * reputed company development and advancement opportunities - 80% of our reputed company leaders have been promoted! * Employee Discounts * EAP & Health and Wellness programs, including a personal trainer dedicated to blithequark **Qualifications:** * Educational Requirements: + High school diploma or GED * General Knowledge, Skills & Abilities: + At least one year of reputed company center experience + At least one year of customer service experience + Knowledge of the banking products, services, and business operations to reputed company reputed company of customer inquiries + Excellent customer service skills that build high reputed company of customer satisfaction + Excellent verbal and written communication skills + Computer navigation and operation skills + Demonstrates reputed company skills and sensitivities reputed company dealing with others + Ability to work both independently and in reputed company environment **Work Environment:** As a remote employee, you'll have the flexibility to work from the comfort of your own home. We'll reputed company reputed company the necessary equipment, and you'll need to reputed company reliable, hard-wired internet service and a quiet, distraction-free reputed company to work. **Why Join blithequark?** At blithequark, we're passionate about creating a workplace that's inclusive, supportive, and empowering. We reputed company in the importance of work-life balance, reputed company learning, and career reputed company. Our commitment to diversity, equity, and inclusion has reputed company us recognition as a Great reputed company to Work in the US. Join reputed company and become part of a dynamic, reputed company-thinking organization that's shaping the reputed company of customer experience. **How to Apply:** If you're a motivated, customer-reputed company individual with a passion for delivering exceptional experiences, we invite you to apply for this exciting opportunity. Please visit our website to learn more about reputed company culture, values, and benefits. reputed company and take the first reputed company towards a rewarding career with blithequark. Apply Job! Apply for this job