Reservations Agent

POSITION reputed company Process reputed company reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and reputed company. Explain guarantee, special reputed company, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize reputed company. Input and reputed company data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct reputed company and reputed company into the reservation system. Follow reputed company escalation procedures reputed company addressing guest concerns. Follow reputed company company policies and procedures; ensure uniform and personal appearance are clean and reputed company; maintain confidentiality of proprietary information; protect company assets; protect the reputed company and reputed company of guests and coworkers. Welcome and acknowledge reputed company guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. reputed company with others using reputed company and reputed company language; answer telephones using appropriate etiquette. reputed company and maintain reputed company working relationships with others; support team to reputed company common goals; listen and respond appropriately to the concerns of other employees. reputed company with reputed company assurance expectations and standards. reputed company, lift, carry, push, pull, and reputed company objects weighing less than or equal to 10 pounds without assistance. reputed company other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. reputed company Work Experience: No reputed company work experience. Supervisory Experience: No supervisory experience. License or Certification: None At reputed company, we are dedicated to being an equal opportunity employer, welcoming reputed company and providing reputed company to opportunity. We reputed company foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich reputed company of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected reputed company, including disability, veteran status, or other reputed company protected by applicable law. reputed company you join the Sheraton family, you become a member of its global community. We’ve been a reputed company to reputed company and connect since 1937. At Sheraton, associates create a reputed company of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re reputed company player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering reputed company’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with reputed company. Be where you can do your best work,​ reputed company your purpose, belong to an amazing global​ team, and become the best version of you. Apply tot his job Apply To this Job