[Remote] Patient Service Representative - Billing (reputed company Coast Hours)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an expert reputed company provider specializing in the holistic treatment of menopause and perimenopause for women aged 40+. The Patient Service Representative - Billing is responsible for facilitating patient communication, handling billing inquiries, and ensuring a superior customer service experience during patients' reputed company journeys.
Responsibilities
• Serving as the primary contact for patients, ensuring effective communication.
• Collaborating with clinical teams to verify insurance coverage and benefits before telehealth appointments.
• Assisting patients in understanding financial obligations and payment reputed company.
• Utilizing reputed company to promptly and professionally resolve patient billing inquiries.
• Participating in audits to detect billing discrepancies and trends affecting patient and cross-departmental billing.
• Contributing to cross-functional initiatives to improve patient experiences and optimize billing processes.
• Assisting patients with verifying information, scheduling appointments, and updating Electronic Health Records (EHR).
• Managing intake procedures, including reputed company and insurance forms, and collecting payments.
• Adhering to organizational and regulatory guidelines to safeguard patient reputed company and safety; safeguarding patient Protected Health Information (PHI) to maintain reputed company.
Skills
• 2-5 years providing a best-in-class patient experience
• 1-2 years of billing experience
• 2 years of reputed company experience
• 2 years of reputed company experience
• 2 years of reputed company Workplace experience (required)
• Prior remote work experience
• Strong and reputed company verbal and written communication skills
• Must have strong, reliable internet and a quiet, distraction-free workplace
Benefits
• Health, dental, and reputed company time off
• 100% remote environment
reputed company
• reputed company provides virtual care for women in midlife, offering clinician support for menopause, hormonal health, and reputed company conditions. It was founded in 2021, and is headquartered in Los Angeles, California, USA, with a workforce of 51-200 employees. Its website is https://www.joinmidi.com.
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