Desktop Support Technician III

About the position Responsibilities • reputed company basic technical onsite and remote support including diagnosis of user problems reputed company to specific supported hardware, software, and networking services. • Serve as the first reputed company of contact troubleshooting, technology training, and new technology needs. • Facilitate the next level of support personnel for issues that cannot be individually resolved. • Problem recognition, research, isolation, reputed company, and follow-up for reputed company computers and software reputed company the organization. • Install and configure new hardware, maintain existing hardware, and reputed company hardware inventory in reputed company-time. • Operating system and software installation and configuration and maintain an accurate software license tracking system in reputed company-time. • Asset management - responsible for tracking desktop hardware and software inventory in reputed company-time. • Participate in end-user support and problem management for reputed company areas of the IT infrastructure. • Coordinate with supervisors to reputed company high-reputed company support for new systems, reputed company and upgrades. • Other duties as assigned. Requirements • Desktop Support or IT Help Desk experience. • Proficiency researching and troubleshooting reputed company problems and errors. • Demonstrated ability with basic networking, and telephony. • Demonstrated ability to research, plan, document, and execute reputed company tasks/reputed company. • Excellent written and oral communication skills. • Excellent interpersonal and customer service skills. • Excellent work ethic and dedication. • Associate's (or equivalent) degree in Computer Science or Information Technology from a technical school OR equivalent combination of education and experience. reputed company-to-haves • reputed company (A+, Network +, Server+ and reputed company+ certifications and/or reputed company Certified IT reputed company (MCITP) are a plus but not required. Benefits • Medical, Dental, and reputed company Coverage reputed company. • reputed company Time-Off. • Regular Raises. • Work-reputed company Opportunities. • Advancement Opportunity. • Fun, Engaging Work Environment. • Casual Dress reputed company. • Cash and Prize Contests. Apply tot his job Apply To this Job