Event Operations Manager; Workplace Services

Position: Event Operations Manager (Workplace Services) TJX Companies offers growth opportunities across its global retail and distribution. As part of the TJX family, you’ll join a team that values diversity, collaboration, and development. Whether located in the Home Office, Distribution Centers, or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, or TK Maxx—you’ll have the chance to learn, thrive, and make an impact. Job Description The Workplace Services (WPS) Operations Events and Operations Manager collaborates with the WPS team to deliver on the department’s vision and mission. The role is focused on providing exceptional customer service to ensure a high level of Associate engagement and experience. The Manager strategically manages the planning and execution of internal events and meetings that support associate experience and key business functions. Responsibilities • Lead change and improvement of the existing event reservation process. • Drive collaboration with internal and external WPS teams to ensure successful implementation. • Continuously evaluate and improve the process for efficiency and effectiveness. • Manage all aspects of event logistics including location selection, room setup and breakdown, catering, and special requests. • Maintain the event calendar and manage scheduling, updates, and change requests. • Ensure events run smoothly and meet stakeholder expectations. • Serve as the primary point of contact for Associates to assess event needs and provide guidance. • Develop strategic vision and project planning for all events. • Assign event-related tasks to appropriate stakeholders and monitor progress. • Organize and facilitate meetings with stakeholders to align upcoming events and address issues. • Propose creative solutions to streamline internal workflows and enhance the Associate experience. • Collect and analyze feedback to drive process enhancements and ensure satisfaction. • Foster strong relationships with Associates, vendors, business partners, and internal teams. • Partner with core Home Office partners and vendors to deliver successful event experiences. • Lead planning and logistics for all internal meetings and events including leadership meetings, offsites, quarterly/annual town halls, employee appreciation, onboarding, training, retreats, and development of detailed schedules, workplans, budgets, and timelines. Qualifications • 5 years of proven experience in corporate event planning, operations, or workplace services. • Exceptional organizational and project management skills. • Strong communication and interpersonal skills. • Ability to manage multiple priorities in a fast‑paced environment. • Track record of delivering successful internal meetings and experiences in a corporate setting. • Bachelor’s degree in Communications, Hospitality, Business, or related field (or equivalent experience). Benefits Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long‑term disability; paid holidays/vacation/sick/bereavement/parental leave; EAP; incentive programs; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. EEO Statement TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or any individual's status in any protected class under applicable law. TJX provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Address 550 Cochituate Road, Framingham, MA 01702 #J-18808-Ljbffr Apply tot his job Apply To this Job