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Experienced Virtual Assistant and Administrative Support Specialist for American Express Entry Level Jobs - Remote Work Opportunity with Competitive Salary and Comprehensive Benefits

Remote, USA Full-time Posted 2025-11-03

Introduction to American Express and Our Team

At American Express, we pride ourselves on being a company that values diversity, equity, and inclusion. Our mission is to deliver the world's best customer experience every day, and we achieve this through our commitment to excellence, integrity, and teamwork. As a global services company, we provide our customers with exceptional service, innovative products, and unparalleled support. Our team is dedicated to making a positive impact on our customers' lives, and we are looking for talented individuals to join our ranks.

The Global Marketing & Value Market (GMNP) team is responsible for driving revenue from our discount business, one of American Express' largest revenue sources. We use merchant pricing to drive adoption and scale the program, increase supplier satisfaction, and drive revenue and profit for Global Merchant Network Services (GMNS). As a key member of our team, you will play a vital role in supporting our Vice President, United States, and interacting with senior management across the organization.

Job Summary and Key Responsibilities

We are seeking an experienced Virtual Assistant and Administrative Support Specialist to provide administrative support and assistance to our Vice President, United States, and other senior management team members. As a self-starter with excellent communication skills, you will be responsible for managing multiple tasks, prioritizing deadlines, and maintaining confidentiality in a fast-paced environment. Your key responsibilities will include:

  • Organizing, confirming, and managing appointments, meetings, and associated transportation arrangements
  • Planning and managing complete travel arrangements for international and domestic travel, including flights, hotels, and ground transportation
  • Coordinating necessary passport/visa documents and performing general tasks, such as preparing newsletters, organizing documents, researching RFIs, filing, and preparing pre-interview materials for exams
  • Preparing travel and time management reports, using caution when handling sensitive and confidential information
  • Developing and executing staff communications, including scheduling town halls, memos, and phone calls
  • Providing administrative support and assistance to the Vice President, United States, and other senior management team members

Essential Qualifications and Skills

To be successful in this role, you will need to possess the following essential qualifications and skills:

  • Ability to effectively manage multiple tasks while meeting deadlines
  • Self-starter with approval and prior experience in an administrative support role
  • Excellent communication skills, with the ability to influence all levels of the organization
  • Good interpersonal skills, attention to detail, and ability to remain calm under pressure
  • Demonstrated personal excellence and strong work ethic, with a desire to win
  • Familiarity with American Express systems and procedures is preferred
  • Bilingual with the ability to speak Spanish is preferred

Preferred Qualifications and Skills

In addition to the essential qualifications and skills, we are looking for candidates who possess the following preferred qualifications and skills:

  • Previous experience working in a virtual or remote environment
  • Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook
  • Experience with travel management and coordination
  • Knowledge of American Express products and services
  • Strong analytical and problem-solving skills

Career Growth Opportunities and Learning Benefits

At American Express, we are committed to the growth and development of our employees. As a Virtual Assistant and Administrative Support Specialist, you will have access to a range of career growth opportunities and learning benefits, including:

  • Professional development opportunities, such as training programs and workshops
  • Leadership development programs, designed to help you advance your career
  • Mentorship opportunities, where you can learn from experienced professionals
  • Cross-functional training, to help you develop new skills and expertise
  • Opportunities to work on high-visibility projects, and contribute to the success of our team

Work Environment and Company Culture

At American Express, we pride ourselves on our positive and inclusive work environment. Our company culture is built on a foundation of respect, empathy, and teamwork, and we are committed to creating a workplace where everyone feels valued, supported, and empowered to succeed. As a Virtual Assistant and Administrative Support Specialist, you will be working in a remote environment, with the flexibility to work from home and manage your own schedule.

We offer a range of benefits and perks, designed to support your well-being and quality of life, including:

  • Comprehensive health insurance plans, including medical, dental, and vision coverage
  • 401(K) plans with matching contributions, to help you save for retirement
  • Paid leave, including time off, sick leave, and paid time off
  • Flexible working arrangements, including telecommuting and flexible scheduling
  • Employee assistance programs, providing confidential counseling and support services
  • Tuition reimbursement, to help you continue your education or professional development
  • Employee discounts, on American Express products and services
  • Wellness programs, focused on physical and mental health
  • Parental leave benefits, to support employees who become parents by birth or adoption

Compensation and Benefits

We offer a competitive salary and comprehensive benefits package, designed to attract and retain top talent. Our compensation and benefits package includes:

  • A competitive salary, with opportunities for growth and advancement
  • Comprehensive health insurance plans, including medical, dental, and vision coverage
  • 401(K) plans with matching contributions, to help you save for retirement
  • Paid leave, including time off, sick leave, and paid time off
  • Flexible working arrangements, including telecommuting and flexible scheduling
  • Employee assistance programs, providing confidential counseling and support services
  • Tuition reimbursement, to help you continue your education or professional development
  • Employee discounts, on American Express products and services
  • Wellness programs, focused on physical and mental health
  • Parental leave benefits, to support employees who become parents by birth or adoption

Conclusion and Call to Action

If you are a motivated and experienced administrative professional, looking for a new challenge and opportunity to grow your career, we encourage you to apply for this exciting role. As a Virtual Assistant and Administrative Support Specialist, you will be working with a talented team of professionals, who are dedicated to delivering exceptional service and support to our customers. You will have the opportunity to develop new skills, take on new challenges, and contribute to the success of our team.

Don't miss out on this opportunity to join our team and take your career to the next level. Apply now, and take the first step towards a rewarding and challenging new role.

Apply now and join our team of talented professionals!

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