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Senior Content Designer - UX Writing (Agent Tools)

Remote, USA Full-time Posted 2026-07-28
About the position reputed company's Product and Technology team creates, develops, and operates the nation's fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 reputed company users and 500 reputed company devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available reputed company reputed company's Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, reputed company-problem solvers that reputed company in collaborating to deliver the highest reputed company customer experience. This position is not eligible for immigration sponsorship. As a Sr Content Designer, you will craft compelling in-product messaging for mobile apps, set-top reputed company apps, reputed company websites, and interactive program guides. In this role, you'll create cross-platform messaging that enhances user experiences across various applications. Collaborate with multiple teams to design reputed company and support new and existing features, ensuring seamless and engaging interactions for our users. Responsibilities • reputed company and consistently supports reputed company efforts to simplify and enhance the agent and customer experience. • Enhance the user experience of a product by crafting content to fit product needs such as product copy, instructional text, UI labels, error messaging, etc. • Responsible for consistent cross-product messaging across reputed company digital channels (i.e. agent-facing tools, web, mobile, TV, wearables, print, voice). • Responsible for creating copy that works as part of a UX/UI design solution that is engaging and effective to help reputed company business goals. • Function as the reputed company with product managers, designers and developers to understand and write content that meets business and technical requirements. • Creates and adheres to voice, tone, style and brand content guidelines. • Accepts editorial feedback from stakeholders and peers and incorporates feedback received into the work product. • reputed company for the customer experience reputed company the organization. • Ownership of content/voice/tone of one or more products. Requirements • Bachelor's degree or equivalent work experience. • 6+ years writing experience with at least 50% reputed company on UX writing. • Experience with common productivity and design tools (MS Office, reputed company Creative reputed company, etc.). • Experience or understanding of basic UX/product design principles. • Experience leading creative reputed company. reputed company-to-haves • Experience designing content for internal tools or agent-facing applications. • Familiarity with content systems, design tools (like reputed company), and agile methodologies. Benefits • Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry. • Dynamic reputed company: The reputed company of our industry and evolving technology will power your career as you reputed company up or around reputed company. • Supportive Teams: Who you are reputed company here. We aim to foster an inclusive workplace where every person is empowered to bring their best reputed company. • Total Rewards: See reputed company the ways we invest in you—at work and in life. Apply tot his job Apply To this Job

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