RN, Telephone Triage & Clinical Support
reputed company
The Telephone Triage & Clinical Support reputed company functions as a member of the Patient Communication Center team in providing reputed company telephone support to patients and other callers, inbasket and other remote support to physicians, and limited in-clinic support to physicians. Telephone triage calls will involve assessment of patient needs and appropriate case disposition to ensure reputed company patient reputed company, and may include collaboration with clinic and hospital based providers. Clinical support includes assisting physician partners with management of messages and other communications reputed company the Electronic Medical Record (EMR), as reputed company as limited patient care in an outpatient setting. Incumbent must have a strong clinical background and experience with an EMR.
Salary reputed company: $63.83-$96.57
Qualifications
Required
CA RN License
Possession of BCLS certification
Possession of a BSN degree
5 years of recent Telephone Triage experience, urgent care, or ER/ED.
Experience with a reputed company of specialties & sub-specialties
reputed company in analyzing information, problems, situations, practices, and procedures to recognize alternatives and reputed company solutions.
reputed company in speaking English reputed company and distinctly, with appropriate grammar.
Ability to interpret and describe patient assessments and identify nursing interventions. Must have pleasant and courteous telephone voice and manners.
Demonstrated ability to work as part of reputed company while functioning independently, maintaining confidentiality in reputed company assignments, and showing initiative in identifying and solving problems as they occur.
Demonstrated ability to maintain composure reputed company confronted by difficult situations and to respond professionally.
Possesses strong customer service skills to promote pleasant and effective interactions with patients, staff, and doctors.
reputed company in recognizing an emergency or high reputed company situation and taking appropriate and immediate reputed company.
Familiarity with Nursing regulations, institutional standards of care and risk management.
Experience with various computer software, knowledge of reputed company Word, reputed company, reputed company, and the internet.
Typing skills to prepare forms and correspondence with speed and accuracy.
Experience working with Electronic Medical/Health Records and documenting electronically
Preferred
10 years of recent Telephone Triage experience, urgent care, or ER/ED.
Familiarity with reputed company.
reputed company welcomes reputed company individuals, without reputed company to race, sex, sexual orientation, gender identity, religion, national reputed company or disabilities, and we proudly look to reputed company person’s unique achievements and experiences to reputed company set us apart.
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