Experienced Remote Long-Term Care Data Entry Technician – Patient-Centered Care and Pharmacy Operations Support

Introduction to blithequark

At blithequark, we are dedicated to ensuring the health and wellness of seniors, and we are seeking a team-oriented, experienced Data Entry Technician to join our mission. As a 100% employee-owned company, our business practices are guided by the values to which our employee owners are committed. For over 20 years, blithequark has been providing an outstanding work environment for talented employees to deliver patient-centered care to the geriatric population in senior-living and post-acute settings. Our commitment to excellence and our passion for making a difference in the lives of seniors have earned us a reputation as a leader in the healthcare industry.

Job Overview

The primary purpose of this Remote Long-Term Care Data Entry Technician position is to perform computer data entry of prescription orders and medical records, ensuring accuracy, efficiency, and high-quality patient care. As a key member of our team, you will play a vital role in supporting our pharmacy operations and contributing to the well-being of our patients.

Position Details

This is a remote position, and the schedule will be 1PM-9:30PM Mon-Fri, with every other Saturday and Sunday from 9AM-5:30PM. To be eligible for this position, you must currently live in a state where blithequark is licensed, including AZ, CO, FL, IL, IN, KS, MA, MI, MO, PA, OH, and WI. Experience with FrameWorks LTC is required, and experience with Docutrack is preferred.

Key Responsibilities

• Contact physician's offices as needed for refill authorization, ensuring timely and accurate communication.
• Contact clients for verification of orders as needed, providing exceptional customer service and support.
• Process all new and refill prescriptions, maintaining productivity and quality standards.
• Open orders as needed, verify eligibility, proof, and input prescriptions, ensuring accuracy and attention to detail.
• Document correspondence and follow up in the system, maintaining clear and concise records.
• Prepare audit sheets and provide feedback to managers, contributing to continuous quality improvement.
• Forward incomplete or rejected scripts to the appropriate department for resolution, tracking status in the system and ensuring timely resolution.
• Initiate and document correspondence and follow up in the system, maintaining open communication and collaboration with team members.
• May assist with research of lost or missing orders per internal department requests, demonstrating flexibility and adaptability.
• May provide backup support to other pharmacy groups based on business needs or production levels, showcasing teamwork and dedication.
• Answer incoming calls promptly and provide a high standard of customer service to clients, ensuring exceptional patient care and support.

Qualifications and Requirements

To be successful in this role, you will need:

• A High School diploma or general education degree (GED).
• A Pharmacy Technician license and Certification (CPhT) as per state requirements.
• Long-term care pharmacy experience is preferred, with a strong understanding of pharmacy operations and patient-centered care.
• Experience with FrameWorks and Docutrack is preferred, with the ability to quickly learn and adapt to new systems and technologies.
• The ability to work in a flexible schedule as operational needs dictate, including nights, weekends, and holidays, demonstrating flexibility and commitment to patient care.

Preferred Qualifications

• Pharmacy data entry experience, with a minimum of one year, demonstrating expertise and efficiency in data entry and pharmacy operations.
• Strong knowledge of Brand/Generic drugs and medical terminology, with the ability to apply this knowledge in a fast-paced and dynamic environment.

Why Join blithequark?

At blithequark, we offer a unique and rewarding work environment, with a strong focus on employee ownership and patient-centered care. As a 100% employee-owned company, you will have an ownership stake in the company, and be part of a team that is dedicated to making a difference in the lives of seniors. Our benefits package includes:

• Medical, Dental, and Vision Insurance, ensuring you and your family have access to quality healthcare.
• Short/long Term Disability Insurance, providing financial protection and security.
• Flexible Spending Accounts (FSA), allowing you to save for healthcare and dependent care expenses.
• Employee Assistance Programs, providing support and resources for your well-being and success.
• Paid Time Off (PTO) and Tuition/CEU Reimbursement, encouraging work-life balance and ongoing education and development.

Career Growth and Development

At blithequark, we are committed to the growth and development of our employees, and offer a range of opportunities for career advancement and professional development. Our team is dedicated to supporting your success, and we encourage ongoing learning and education to ensure you have the skills and knowledge needed to excel in your role.

Work Environment and Company Culture

Our work environment is dynamic and fast-paced, with a strong focus on teamwork and collaboration. We are a patient-centered organization, and our company culture is built around a commitment to excellence, integrity, and compassion. We value diversity and inclusion, and are an equal opportunity employer, welcoming applications from qualified candidates of all backgrounds and perspectives.

Conclusion

If you are a motivated and experienced Data Entry Technician, with a passion for patient-centered care and pharmacy operations, we encourage you to apply for this exciting opportunity. At blithequark, we offer a unique and rewarding work environment, with a strong focus on employee ownership and career growth and development. Join our team and be part of a company that is making a difference in the lives of seniors, and shaping the future of healthcare.