**Experienced Customer Service Representative – Insurance Industry Work-from-Home Opportunity**
At blithequark, we are an innovative Managing General Agent (MGA) that sells policies directly to consumers, delivering a world-class customer experience while promoting a strong work-life balance. As a company, we pride ourselves on supporting and developing each individual on our team, fostering a great company culture that encourages growth and collaboration.
We're growing rapidly, and we want you to be a part of it. We're currently seeking a self-motivated, flexible, and team-oriented individual to join our VUE (blithequark Underwriting Experience) Team as a work-from-home Customer Service Representative.
**About blithequark**
blithequark is a dynamic and forward-thinking company that's revolutionizing the way people interact with insurance. Our mission is to provide exceptional customer experiences, and we're committed to creating a vibrant and inclusive workplace where your ideas matter. With us, you'll have the opportunity to engage in groundbreaking projects, collaborate with a dedicated team of professionals, and experience a culture that prioritizes growth and development.
**Job Summary**
As a Customer Service Representative, your primary role will be to provide world-class customer experience to each of our customers through inbound phone calls. This is not a traditional call center job; instead, you'll be working with a team of insurance professionals who handle inbound customer inquiries about our policies and help customers troubleshoot.
**Key Responsibilities**
* Provide exceptional customer service to our customers through inbound phone calls
* Work independently, taking initiative and working with minimal supervision
* Maintain regular and timely attendance
* Make decisions, problem-solve, and hold to an ethical standard
* Manage individual stress and composure
* Other duties as assigned
**What's in It for You?**
* We'll pay for your time and materials to obtain and maintain your Property and Casualty License
* Enjoy paid holidays and a generous PTO policy, including 160 hours of sick or vacation time and 2 floating holidays per year
* Participate in our 401(k) plan with a company match
* Enjoy comprehensive health, dental, and vision plans
* Access free mental health resources
* And many more benefits!
**Essential Functions**
* Obtain and maintain your Property and Casualty License
* Work independently, take initiative, and work with little supervision
* Maintain regular and timely attendance
* Ability to make decisions, problem solve, and hold to an ethical standard
* Ability to manage individual stress/composure
* Other duties as assigned
**Requirements**
* High School Diploma
* Designated space and internet capability to work from home
* Ability to pass a background check
* Extensive Microsoft Office or G-Suite experience
* 2 years of customer service experience
**Why blithequark?**
Here at blithequark, you'll be part of a team of trailblazers and visionaries who are shaping the future of insurance. We're not just revolutionizing the way people interact with insurance; we're creating a whole new paradigm. With us, you'll experience:
* A vibrant and inclusive workplace where your ideas matter
* Groundbreaking projects that are reshaping the insurance landscape
* Collaboration with a group of dedicated, like-minded professionals
* A culture that prioritizes growth and development
**Perks**
* Comprehensive health, dental, and vision plans
* Amazing work-life balance with 4 weeks of paid time off
* 9 paid company holidays with 2 floating holidays
* 401(k) programs with employer match
* Personal assistant programs for support in a healthy personal and work life
**Equal Opportunity Employer**
blithequark is proud to be an equal-opportunity employer. We're committed to providing equal opportunities to all qualified applicants, regardless of race, color, religion, sex, national origin, disability, or any other legally protected characteristics.
**How to Apply**
If you're a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss your qualifications further.
**Job Type:** Full-time
**Pay:** $18.00 - $20.00 per hour
**Work Location:** Remote
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