Experienced Retail Store Associate – Customer Service and Sales Professional for Leading Healthcare Company

Welcome to CVS Health

We are a leading healthcare company dedicated to helping people on their path to better health. Our mission is to make healthcare more accessible, affordable, and effective for everyone. We believe in the importance of innovation, diversity, and community involvement, and we are committed to making a positive impact on the lives of our customers, employees, and the communities we serve.

At CVS Health, we are shaping the future of healthcare for individuals, businesses, and communities. With your talents and skills, you can help us play a more active and supportive role in each person's unique healthcare needs. Join our team of thousands as we positively impact millions – one customer at a time.

Job Overview

We are seeking an experienced Retail Store Associate to join our team in Florida, USA. As a Store Associate, you will play a vital role in our retail location, working independently and as part of a team to make a positive impact on the lives of our customers. This is a full-time position, working 8 hours a day, with a competitive salary of $25 per hour.

In this role, you will have the opportunity to succeed in a dynamic, high-impact, customer-centered job, working in a leading retail setting. You will be responsible for providing exceptional customer service, working with our pharmacy staff, and supporting store activities, including opening and closing procedures.

Key Responsibilities

• Provide personalized customer service by anticipating customer needs, demonstrating empathy and care in all interactions, and actively identifying and resolving potential service issues.
• Focus on the customer by providing a warm and friendly greeting, staying in touch, and offering assistance in finding additional items when required.
• Accurately perform cashier duties – handling cash, checks, and credit card transactions with precision while following company policies and procedures.
• Maintain the sales floor by restocking shelves, checking in merchandise, updating pricing information, and completing inventory management tasks as directed by the senior manager.
• Support opening and closing store activities, as required.
• Provide customer service to all departments, including photo and beauty, ensuring departments are fully stocked and operational while staying current with all updated services and tools.
• Assist pharmacy staff as required, including working regular shifts in the pharmacy as part of opportunities for growth and career development.
• Embrace and advocate for new CVS services and loyalty programs that support our mission of helping people on their path to better health.

Essential Qualifications

To be successful in this role, you will need:

• A Bachelor's degree in a relevant field.
• Excellent communication and customer service skills.
• The ability to work independently and as part of a team.
• Basic math skills and attention to detail.
• The ability to lift and apply up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force constantly to move objects to and from, including above lifting.
• Visual acuity – having close visual acuity to perform tasks such as viewing a workstation, reading, visual inspection including small parts/details.

Preferred Qualifications

While not essential, the following qualifications are preferred:

• Prior experience in a retail or customer service setting.
• Knowledge of CVS services and loyalty programs.
• Experience working in a fast-paced, dynamic environment.

Skills and Competencies

To succeed in this role, you will need to demonstrate the following skills and competencies:

• Excellent communication and interpersonal skills.
• The ability to work in a fast-paced, dynamic environment.
• Basic math skills and attention to detail.
• The ability to lift and apply up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force constantly to move objects to and from, including above lifting.
• Visual acuity – having close visual acuity to perform tasks such as viewing a workstation, reading, visual inspection including small parts/details.
• The ability to work independently and as part of a team.
• Excellent customer service skills and the ability to provide personalized service to our customers.

Career Growth Opportunities and Learning Benefits

At CVS Health, we are committed to helping our employees grow and develop in their careers. As a Store Associate, you will have access to a range of training and development programs, including:

• On-the-job training and coaching.
• Formal training programs, including customer service and sales training.
• Opportunities for advancement and career development, including promotions to senior roles or specialist positions.
• Access to a range of online learning resources and courses.

Work Environment and Company Culture

At CVS Health, we are proud of our company culture and work environment. As a Store Associate, you will be working in a dynamic, fast-paced retail environment, with a team of experienced and dedicated professionals. Our company culture is built on a set of core values, including:

• A commitment to excellence and quality in everything we do.
• A focus on customer service and satisfaction.
• A dedication to innovation and continuous improvement.
• A commitment to diversity, equity, and inclusion.
• A focus on community involvement and social responsibility.

Compensation, Perks, and Benefits

As a Store Associate at CVS Health, you will be eligible for a range of compensation, perks, and benefits, including:

• A competitive salary of $25 per hour.
• Opportunities for overtime and bonus pay.
• A range of benefits, including health, dental, and vision insurance, as well as a 401(k) retirement savings plan.
• Access to a range of discounts and perks, including discounts on CVS products and services.
• A dynamic and supportive work environment, with opportunities for career growth and development.

Conclusion

If you are a motivated and customer-focused individual, with a passion for delivering exceptional service and making a positive impact on the lives of others, we encourage you to apply for this exciting opportunity. As a Store Associate at CVS Health, you will be part of a dynamic and supportive team, with opportunities for career growth and development, and a range of compensation, perks, and benefits. Don't miss out on this exciting role – apply now and take the first step towards a rewarding and challenging career with CVS Health.

Apply now and join our team of thousands as we positively impact millions – one customer at a time.