Experienced Remote Data Analyst – Data Visualization and Insights Expert for Texas Workforce Commission

Introduction to Texas Workforce Commission

Texas Workforce Commission (TWC) is a dynamic organization dedicated to promoting the economic prosperity of employers, individuals, families, and communities in Texas. We achieve this through a variety of services designed to ensure individuals have the skills that employers need, and that employers can find the skilled workers they require. As a Family Friendly Certified Workplace, we pride ourselves on offering great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. Our mission is to leverage data for prosperity, and we are now seeking an experienced Data Analyst to join our team.

About the Role

We are looking for a creative and experienced Data Analyst III-IV to join the Data Visualizations team in TWC’s Division of Information Innovation and Insight (I|3). As a Data Analyst, you will play a crucial role in producing data visualizations and analyzing data to better serve the employers, individuals, families, and communities of Texas. Your expertise will be instrumental in driving decision-making and service efficiency, ultimately making a difference in the lives of Texans. This is a remote position, offering you the flexibility to work from home and balance your professional and personal life.

Key Responsibilities

• Perform moderately complex to complex data analysis and data research work, involving detailed analysis of and extensive research on data, providing results, and monitoring and implementing data quality.
• Develop, optimize, and maintain data visualizations, user documentation, and support business requirements gathering and documentation.
• Compile and query data via an Oracle Enterprise Data Warehouse, based on business requirements, to ensure accuracy and understanding of the requirements for development, optimization, and maintenance of data visualizations.
• Analyze data using standard statistical tools, methods, and techniques with Oracle SQL Developer, Tableau Desktop, and Microsoft Excel.
• Identify and interpret data patterns and trends, assess data quality, and clean and prune data to discard irrelevant information according to business requirements for data visualizations.
• Lead, prepare, and/or present concise, comprehensive technical reports, interpret data, identify alternatives, and make or justify recommendations on data revisions.
• Assist in defining, developing, and implementing data and visualization standards to meet federal and state accessibility requirements.
• Perform on-call duties, including answering Service Now "Tableau Support" tickets, server maintenance, and report maintenance.

Essential Qualifications

To be considered for this role, you must have:

• For Data Analyst III: High school diploma or equivalent plus two years of full-time experience in data analysis, research, compilation and/or reporting work. Alternatively, current full-time employees with regular status must have six months department program specific experience classified as a Data Analyst II.
• For Data Analyst IV: High school diploma or equivalent plus three years of full-time experience in data analysis, research, compilation and/or reporting work. Alternatively, current full-time employees with regular status with six months department program specific experience classified as a Data Analyst III.
• Each year (30 semester hours) of coursework in data science, business analytics, computer science, computer information systems, management information systems, accounting, finance, mathematics, statistics, economics, or a related field may be substituted for one year of full-time experience in data analysis, research, compilation, and/or reporting work.

Preferred Qualifications

While not essential, the following qualifications are highly desirable:

• Experience using Tableau Desktop and Tableau Server.
• Experience with statistics and analyzing data sets.
• Experience with running queries in Oracle SQL Developer.
• Experience presenting findings, workshops, and demonstrations of work products.
• Experience with data models, database design development, data mining, and segmentation techniques.
• Experience with record keeping, including security procedures for handling, protecting, and distributing confidential data.
• Ability for critical thinking with an eye for information analysis, objective evaluation, and problem-solving.
• Ability for strategic thinking with an eye for self-directed planning, goal setting, vision, pattern recognition, and risk assessment with opportunities for evaluation.

Skills and Competencies

To succeed in this role, you will need:

• Strong analytical and problem-solving skills, with the ability to interpret complex data and identify trends and patterns.
• Excellent communication and presentation skills, with the ability to present findings and insights to both technical and non-technical stakeholders.
• Strong attention to detail, with the ability to maintain accuracy and quality in your work.
• Ability to work independently and as part of a team, with a strong focus on collaboration and teamwork.
• Strong time management and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.

Career Growth Opportunities and Learning Benefits

At TWC, we are committed to the growth and development of our employees. As a Data Analyst, you will have access to:

• Extensive opportunities for training and development, including workshops, conferences, and online courses.
• Mentorship and coaching from experienced professionals in the field.
• Opportunities for career advancement and professional growth, including promotions and lateral moves.
• A dynamic and supportive work environment, with a focus on collaboration and teamwork.

Work Environment and Company Culture

At TWC, we pride ourselves on our positive and inclusive work environment. As a remote employee, you will be part of a distributed team, with opportunities to connect with colleagues and stakeholders across the state. Our company culture is built on the following values:

• Respect and inclusivity, with a focus on diversity and equity.
• Collaboration and teamwork, with a focus on shared goals and objectives.
• Innovation and creativity, with a focus on finding new and better ways to achieve our mission.
• Accountability and transparency, with a focus on openness and honesty in all our interactions.

Compensation, Perks, and Benefits

As a Data Analyst at TWC, you will be eligible for a competitive salary, ranging from $4,552.00 to $5,833.00 per month. You will also have access to a range of benefits, including:

• Defined Retirement Benefit Plan.
• Optional 401(k) and 457 accounts.
• Medical Insurance.
• Paid time off, including time for vacation, sick and family care leave.
• Additional benefits for active employees, including access to fitness classes, employee assistance programs, and more.

Conclusion

If you are a motivated and experienced Data Analyst, looking for a new challenge and opportunity to make a difference, we encourage you to apply for this role. With your expertise and passion for data analysis, you will play a critical role in driving decision-making and service efficiency, ultimately making a positive impact on the lives of Texans. Don’t miss this opportunity to join our team and take your career to the next level. Apply now and let’s discuss how you can become a vital part of our success story.