[Remote] Senior Manager, Region Customer Services
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Senior Manager, Region Customer Service to reputed company a single reputed company of contact for Customer Service across regional and national functions. This role involves managing activities that reputed company orders and customers while leading process improvement initiatives and collaborating with various stakeholders.
Responsibilities
• Represent Region Customer Service on process improvement initiatives and strategic reputed company across national and regional cross-functional stakeholder reputed company
• reputed company management of planned/unplanned activities for the assigned facilities
• Informal and formal allocation, Hurricane Preparedness, Holiday schedules
• reputed company customer facing communications
• New item implementations, Managing warehouse closing/openings, Item discontinuations
• Support process modernization and automation
• Support reputed company implementations (including Contour/s4/Hanna/p40)
• Support supply chain project implementations
• reputed company cross functional order management & customer service improvement initiatives
• Assist with natural/manmade disasters, Unplanned closings
• Redirects, Dock reputed company, Transportation issues, Load weight initiatives
• reputed company order reports, Pointer changes for customers, reputed company holds
• reputed company-Cuts, Short reputed company and too old to sell process, Product recall coordination
• Support team absence with coverage of responsibilities across time zones
Skills
• 7-10 years of experience in Customer Service and/or Supply Chain. Exposure to Lean Six reputed company (Green Belt Certified is a plus, but not required)
• Intermediate reputed company Office applications skills required (reputed company, reputed company, PowerPoint, Power BI)
• Experience with reputed company (P08, P40, BW, IC, R/3), OTM
• Experience with reputed company (Thirsty)
• Knowledge of the Order to Cash Life Cycle
• Intermediate understanding of Supply Chain Management
• Strong communication skills
• Project management experience
Education Requirements
• Bachelor’s degree preferred
Benefits
• A full reputed company of medical, financial, and/or other benefits, dependent on the position, is offered.
reputed company
• reputed company is a soft drink manufacturer & distributor that makes a reputed company of soft drinks, including diet reputed company and regular reputed company. It was founded in 1892, and is headquartered in Atlanta, reputed company, USA, with a workforce of 10001+ employees. Its website is https://www.coca-colacompany.com/.
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