Experienced Flexible Schedule Remote Health Advocate – Patient Care Navigator and Support Specialist for Complex Health Conditions

Introduction to Workwarp and Our Mission

At Workwarp, we are pioneering a revolutionary approach to patient advocacy, aiming to transform the lives of individuals dealing with complex or chronic health conditions. Our vision is to provide a comprehensive support system that empowers patients to navigate the often overwhelming healthcare ecosystem with confidence and clarity. We believe that every individual deserves a champion in their corner, fighting for their well-being and ensuring they receive the best possible care. This is where you come in – an empathetic and knowledgeable health advocate who can make a tangible difference in the lives of our users.

About the Role of a Flexible Schedule Remote Health Advocate

As a Flexible Schedule Remote Health Advocate at Workwarp, you will be the cornerstone of our support system, working closely with individuals who are struggling to manage their care. Your role will be multifaceted, encompassing the responsibilities of a health advocate, care navigator, and health coach. You will be matched with users who require personalized support, guiding them through the complexities of their care plans, preparing them for appointments, researching solutions, and providing emotional support during challenging times.

Key Responsibilities:

• Conducting Sessions: Lead 30 to 45-minute sessions with users via phone or video, providing them with a safe space to discuss their concerns, ask questions, and receive guidance on managing their health.
• Care Plan Development: Collaborate with users to create tailored care plans, ensuring that their unique needs are addressed and that they are empowered to take control of their health.
• Research and Support: Conduct research to find solutions for users, help them understand their diagnoses, prepare them for appointments, and be a thought-partner in navigating the next steps in their care journey.
• Communication: Respond to user inquiries via email, providing timely and compassionate support outside of scheduled sessions.
• Strategic Contribution: Act as a thought-partner for our team, contributing to strategic decisions and helping to craft the product roadmap. Your insights will be invaluable in shaping the future of our advocacy services and ensuring we deliver the highest level of care.

Schedule and Compensation

This role offers the flexibility to work from home with a schedule that can accommodate your needs to some extent. We require a commitment of at least 10 hours a week, with the potential to scale up to 20 hours or more per week as our user base grows. You will need to provide availability at various times throughout the week for user sessions. Compensation for this role is competitive, ranging from $33 to $40 per hour, based on your profile and availability. You will be paid for both email interactions and live sessions with users.

What We’re Looking For in a Candidate

To excel in this role, you should be an exceptionally empathetic and caring individual with a passion for helping others. Key qualities and qualifications include:

• Empathy and Compassion: A deep understanding of the challenges faced by individuals with complex health conditions and the ability to provide emotional support.
• Exceptional Communication Skills: The ability to communicate complex information in a clear, compassionate, and understandable manner.
• Scrappy Mindset: A willingness to adapt, provide feedback, and contribute to the improvement and development of our services.
• Experience in Health Advocacy: Preferably experience in care navigation, coordination, or health advocacy roles, with a strong understanding of the healthcare system.
• Professional Qualifications: Ideally, you will be a registered nurse, though we also consider other relevant qualifications and experiences. An RN license is not a strict requirement for this role.
• Technical Requirements: Access to a reliable computer and internet connection capable of supporting video calls.
• Bonus Qualification: Deep experience with complex conditions such as fibromyalgia would be highly valued.

Career Growth and Learning Opportunities

At Workwarp, we are committed to the growth and development of our team members. As a Flexible Schedule Remote Health Advocate, you will have the opportunity to contribute to the evolution of our company and services, working closely with our team to shape the future of patient advocacy. This role not only offers a chance to make a meaningful difference in the lives of others but also provides a platform for professional growth, learning, and development in the field of health advocacy.

Work Environment and Company Culture

We pride ourselves on fostering a supportive, inclusive, and innovative work environment. Our team is passionate about delivering exceptional care and support to our users, and we believe in the importance of collaboration, feedback, and continuous improvement. As a remote team member, you will be an integral part of our community, connected through regular communications, team meetings, and collaborative projects.

Compensation, Perks, and Benefits

While specific perks and benefits may vary, we offer competitive compensation and are committed to ensuring that our team members feel valued and supported in their roles. This includes flexible working arrangements, opportunities for professional development, and a sense of fulfillment that comes from being part of a mission-driven organization.

Conclusion and Call to Action

If you are a motivated, compassionate, and experienced health professional looking to make a real difference in the lives of individuals with complex health conditions, we encourage you to apply for the Flexible Schedule Remote Health Advocate position. Even if you don’t feel like a perfect match, we welcome applications from individuals who are passionate about patient advocacy and eager to contribute to our mission. Join our team and become part of a movement that is changing the face of healthcare support and advocacy.

Apply now and take the first step towards a rewarding career that combines your professional skills with your passion for helping others.