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**Experienced Senior ServiceNow Business Process Consultant - Procurement Expert for Global Implementation**

Remote, USA Full-time Posted 2025-11-03
Are you a seasoned professional with a passion for process improvement and a knack for navigating complex business challenges? Do you have a deep understanding of procurement best practices and a proven track record of implementing successful solutions using ServiceNow? If so, we want to hear from you! Our client, a forward-thinking organization, is seeking an experienced Senior ServiceNow Business Process Consultant to join their team as a Procurement Expert for a global implementation project. **About Our Client** Our client is a dynamic and innovative organization that prides itself on its commitment to excellence and customer satisfaction. With a strong focus on process improvement and technology adoption, they are constantly seeking talented professionals who share their vision and values. As a Senior ServiceNow Business Process Consultant, you will have the opportunity to work with a talented team of experts and contribute to the development of cutting-edge solutions that drive business success. **Job Summary** We are seeking an experienced Senior ServiceNow Business Process Consultant with a strong background in procurement to join our team as a Procurement Expert for a global implementation project. As a key member of our team, you will work closely with our client to design, implement, and optimize their ServiceNow solution, leveraging your expertise in procurement best practices and ServiceNow functionality to drive business value and improve operational efficiency. **Key Responsibilities** * Provide expert-level guidance and support to our client on the implementation of ServiceNow for procurement, including process design, configuration, and optimization * Collaborate with our client's stakeholders to understand their business requirements and develop tailored solutions that meet their needs * Develop and deliver training programs to ensure our client's staff have the necessary skills and knowledge to effectively use the ServiceNow solution * Work closely with our client's technical team to ensure seamless integration with existing systems and processes * Conduct process assessments and provide recommendations for improvement, leveraging your expertise in procurement best practices and ServiceNow functionality * Develop and maintain relationships with our client's stakeholders, including IT, procurement, and business leaders * Stay up-to-date with the latest ServiceNow features and functionality, and apply this knowledge to drive business value and improve operational efficiency **Essential Qualifications** * 5+ years of experience in a Business Process Consultant role, with a strong focus on procurement and ServiceNow implementation * Proven track record of delivering successful ServiceNow implementations, with a focus on process improvement and business value * Strong understanding of procurement best practices and ServiceNow functionality, including configuration, customization, and optimization * Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels * Strong analytical and problem-solving skills, with the ability to analyze complex business challenges and develop tailored solutions * Bachelor's degree in a related field, such as business administration, computer science, or information technology **Preferred Qualifications** * Master's degree in a related field, such as business administration, computer science, or information technology * Certification in ServiceNow, such as the ServiceNow Certified System Administrator or ServiceNow Certified Developer * Experience with process improvement methodologies, such as Six Sigma or Lean * Strong knowledge of IT service management best practices and ServiceNow functionality, including incident, problem, and change management * Experience with cloud-based solutions and SaaS platforms **Skills and Competencies** * Strong analytical and problem-solving skills, with the ability to analyze complex business challenges and develop tailored solutions * Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels * Strong understanding of procurement best practices and ServiceNow functionality, including configuration, customization, and optimization * Ability to work in a fast-paced environment and prioritize multiple tasks and projects * Strong attention to detail and ability to deliver high-quality results * Strong knowledge of IT service management best practices and ServiceNow functionality, including incident, problem, and change management **Career Growth Opportunities and Learning Benefits** As a Senior ServiceNow Business Process Consultant with our client, you will have the opportunity to work on a wide range of projects and develop your skills and expertise in a dynamic and supportive environment. Our client is committed to the growth and development of their staff, and offers a range of training and development opportunities, including: * Ongoing training and development programs to stay up-to-date with the latest ServiceNow features and functionality * Opportunities to work on a wide range of projects and develop your skills and expertise in a dynamic and supportive environment * Collaborative and inclusive team culture that values diversity and promotes work-life balance * Competitive compensation and benefits package, including health insurance, retirement plan, and paid time off **Work Environment and Company Culture** Our client is a dynamic and innovative organization that prides itself on its commitment to excellence and customer satisfaction. With a strong focus on process improvement and technology adoption, they are constantly seeking talented professionals who share their vision and values. As a Senior ServiceNow Business Process Consultant, you will have the opportunity to work in a fast-paced and supportive environment, with a talented team of experts who are passionate about delivering high-quality results. **Compensation, Perks, and Benefits** We offer a competitive compensation and benefits package, including: * Hourly rate: $50.00 per hour * 8-hour shift * CIS (Certified Information Systems) certification required * Work location: On the road * Travel required: Yes, including travel to Mexico (November 11-15) **How to Apply** If you are a motivated and experienced professional with a passion for process improvement and a knack for navigating complex business challenges, we want to hear from you! Please submit your application, including your resume and a cover letter, to [Nancy@tekstarusa.com](mailto:Nancy@tekstarusa.com). We look forward to hearing from you! Apply for this job  

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