**Experienced Pharmacy Customer Service Associate – Remote Data Entry Position at blithequark**
Are you a detail-oriented and customer-focused individual looking for a rewarding remote job opportunity? Do you have a passion for delivering exceptional service and ensuring the accuracy of data entry tasks? If so, we invite you to apply for the Experienced Pharmacy Customer Service Associate – Remote Data Entry Position at blithequark.
**About blithequark**
blithequark is a leading healthcare organization dedicated to providing high-quality services to our patients and customers. With a strong commitment to innovation and customer satisfaction, we strive to create a positive and inclusive work environment that fosters growth and development. As a remote employee, you will be part of a dynamic team that values flexibility, collaboration, and open communication.
**Job Summary**
As an Experienced Pharmacy Customer Service Associate, you will play a vital role in delivering exceptional customer service and ensuring the accuracy of data entry tasks. You will be responsible for registering customer transactions, processing prescriptions, and maintaining accurate records. Your attention to detail, excellent communication skills, and ability to work independently will make you an asset to our team.
**Key Responsibilities**
* Registers customer transactions on assigned sales register, provides customers with courteous, fair, and efficient checkout service.
* Assists customers and patients by greeting them and offering help with items and services.
* Models and conveys excellent customer service best practices with all colleagues to deliver a unique and exceptional customer experience.
* Processes prescriptions, including retrieving, counting, and pouring medication, confirming medication is correct, and checking for potential interactions.
* Maintains accurate records, including patient and medication data, and ensures data is entered correctly.
* Performs tasks as assigned by the Pharmacy Director, Staff Pharmacist, and Senior Supervisor, including using pharmacy systems to enter patient and medication data.
* Reports, immediately, any remedy mistakes to the pharmacist on duty and adheres to blithequark's policies and procedures regarding pharmacy errors and the Quality Improvement Program.
* Handles calls that do not require individual attention of the pharmacist, including those to doctors.
* Processes (revises and resubmits) manual claims for external program prescription services in a timely and efficient manner, and performs other administrative tasks as assigned by the Pharmacy Director.
* Assists and supports the Pharmacy Division on stock management activities, including ordering, unloading, checking, and storing shipments of medications.
* Maintains knowledge of blithequark's resource security methods and records claims for distribution center overages (stock received, but not charged), deficiencies (stock charged, but not received), order errors, or damaged products, including Rx medications.
* Ensures compliance with state and local regulations regarding controlled substances (e.g., cocktails and tobacco products).
* Builds and maintains displays, including promotional, seasonal, and special designs, and completes resets and corrections as assigned.
* Assists with the division of food items (e.g., raw foods from pre-cooked) and product placement as determined by strategies/methods (e.g., raw and frozen meats on bottom shelves).
* Has working knowledge of store systems and store equipment.
* Provides customer service in the photo area, including digital identification photo service, banner print, and creative machine, and sells special photo items.
* Takes on web pickup responsibilities (screens orders in Picture Care, handles requests, and delivers requests to customers as they arrive at the store).
* Assists with outside and inside maintenance by ensuring a clean, neat, and well-organized store condition and appearance.
* Adheres to all blithequark policies and procedures; maintains respectful relationships with colleagues.
* Completes special tasks and other assignments as assigned.
**Essential Qualifications**
* Bachelor's degree
* Strong communication and interpersonal skills
* Ability to work independently and as part of a team
* Attention to detail and accuracy
* Ability to multitask and prioritize tasks
* Basic computer skills and knowledge of store systems
* Ability to work a flexible schedule, including nights and weekend hours
**Preferred Qualifications**
* 6 months of experience in a retail environment
* Previous work experience with blithequark
* Strong numerical skills to accurately fill prescriptions, including counting, measuring, and weighing medications
* Basic computer skills and knowledge of store stock control
* PTCB certification
**Skills and Competencies**
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
* Attention to detail and accuracy
* Ability to multitask and prioritize tasks
* Basic computer skills and knowledge of store systems
* Ability to work a flexible schedule, including nights and weekend hours
* Strong numerical skills to accurately fill prescriptions, including counting, measuring, and weighing medications
* Basic knowledge of store stock control
* PTCB certification
**Career Growth Opportunities and Learning Benefits**
As a remote employee at blithequark, you will have access to a range of career growth opportunities and learning benefits, including:
* Professional development and training programs
* Opportunities for advancement and career growth
* Flexible work arrangements and remote work options
* Competitive compensation and benefits package
* Recognition and rewards for outstanding performance
* Opportunities to work with a dynamic and innovative team
**Work Environment and Company Culture**
blithequark is committed to creating a positive and inclusive work environment that fosters growth and development. As a remote employee, you will have the flexibility to work from home or a designated remote work location, with access to a range of tools and resources to support your success. Our company culture values:
* Flexibility and work-life balance
* Collaboration and open communication
* Innovation and creativity
* Customer satisfaction and excellence
* Diversity and inclusion
**Compensation, Perks, and Benefits**
As a remote employee at blithequark, you will receive a competitive compensation package, including:
* $25/hour
* Flexible work arrangements and remote work options
* Professional development and training programs
* Opportunities for advancement and career growth
* Recognition and rewards for outstanding performance
* Access to a range of employee benefits, including health insurance, retirement plans, and paid time off.
**How to Apply**
If you are a motivated and customer-focused individual looking for a rewarding remote job opportunity, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
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